Product Owner/Product Manager

HotelHub; Bengaluru; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

HotelHub is seeking an experienced Product Owner to lead our B2B hotel booking platform used by TMCs and travel counsellors. You will balance customer empathy, business thinking, product execution, and stakeholder leadership in a complex, integration-heavy environment.

You will own the product vision, define roadmaps, and drive backlog prioritization with engineering and Scrum Masters to deliver scalable, reliable hotel bookings.

Qualifications

• 8+ years in product ownership/management on multi-stakeholder platforms.
• Proven PO/PM in complex B2B tech environments.
• Experience translating requirements into actionable backlogs.
• Hands-on Agile/Scrum delivery experience.
• Excellent stakeholder communication and ability to influence across levels.

Responsibilities

• Own and articulate product vision and roadmap aligned with business and customer needs.
• Engage with external customers, partners, and internal stakeholders to validate needs.
• Coordinate all stages of product development from concept to release.
• Prioritize backlog to deliver business value and timelines.
• Ensure security, data protection, and compliance in design.

Skills

Product ownership

Stakeholder management

Agile/Scrum

B2B tech

Backlog management

Requirements translation

Performance & scalability

Security & compliance

Problem solving

Job description

Role Overview

We are looking for an experienced Product Owner to lead a B2B hotel booking platform used by Travel Management Companies (TMCs) and travel counsellors. The platform aggregates hotel content from multiple sources - including GDS, global OTAs, and local suppliersand enables fast, reliable hotel bookings at scale.

This role requires a strong balance of customer empathy, business thinking, product execution, and stakeholder leadership in a complex, integration-heavy environment.

Key Responsibilities

Product Strategy & Vision

• Own and articulate a clear product vision and narrative, translating business objectives into a compelling roadmap and execution plan.
• Define and manage short-term and long-term product roadmaps aligned with customer needs, commercial priorities, and technical feasibility.
• Act as the primary product voice for internal and external stakeholders.

Stakeholder & Customer Engagement

• Engage closely with external customers, partners, and internal stakeholders to understand needs, validate assumptions, and prioritise outcomes.
• Balance competing priorities across business, technology, operations, and compliance.

Delivery & Execution

• Coordinate all stages of product development ranging from concept and design through release and adoption.
• Own and continuously prioritise the product backlog, ensuring alignment with business value and delivery timelines.
• Work closely with Scrum Masters and engineering teams to plan releases, manage dependencies, and maintain delivery quality.

Platform & Quality Ownership

• Develop a deep understanding of the existing platform architecture, integrations, and workflows.
• Work with customers and internal stakeholders to identify opportunities to improve scalability, performance, reliability, and usability.
• Find innovative product improvements to improve usability and product performance.
• Drive measurable improvements in product quality, including reduction of defect backlog and prevention of regressions.
• Ensure security, data protection, and compliance requirements are embedded into product design and delivery.

Process & Ways of Working

• Contribute to the definition and continuous improvement of product development standards, processes, and guidelines within an Agile framework.
• Promote effective collaboration across technology, design, operations, and business teams.

Leadership & People Development

• Build, mentor, and develop high-performing product and delivery teams.
• Provide regular, clear, and actionable feedback to support individual growth and performance.
• Foster a culture of ownership, accountability, and continuous improvement.

Knowledge, Skills & Experience

Essential

• Minimum 8 years of experience in product ownership or product management, with experience in complex, multi-stakeholder platforms.
• Proven experience as a Product Owner or Product Manager in a complex B2B technology environment.
• Strong ability to translate business requirements into product outcomes and executable backlogs.
• Hands-on experience working in Agile / Scrum delivery models.
• Excellent stakeholder management and communication skills, with the ability to influence across levels.
• Strong understanding of non-functional requirements including performance, scalability, security, and reliability.
• Ability to manage multiple priorities and products in parallel.
• Strong analytical and problem-solving skills.

Desirable

• Experience in the travel technology domain, especially hotel distribution, TMC platforms, GDS, or OTA integrations.
• Exposure to high-availability, integration-heavy platforms and enterprise-scale systems.
• Experience working with globally distributed teams and customers.