Product Owner - Change Governance

IKEA; Bengaluru; On-site; INR 1,100,000 - 1,700,000; Full time

Benefits offered by this job

Global impact

Meaningful problems

Strategy alignment

Great colleagues

Flexible environment

Job summary

IKEA in Bengaluru seeks a Product Owner for Change Governance to help prepare for and adopt change, turning delivered products and services into sustained use with measurable business value across the Digital Area.

You will shape direction, roadmaps and success measures for adoption and value, develop practical playbooks, and ensure clear roles and collaboration across teams to deliver change effectively.

Qualifications

• Experience in product ownership, change management or transformation.
• Ability to create practical, repeatable ways of working.
• Collaborates across business, product and technology and aligns stakeholders.
• Outcome-oriented with use of feedback and data to show adoption and value.

Responsibilities

• Shape direction, roadmaps and success metrics for adoption and value realisation.
• Develop practical playbooks and ways of working to prepare for and adopt change.
• Clarify roles, responsibilities and collaboration to deliver change consistently.
• Align readiness and adoption with product roadmaps and release plans.
• Engage stakeholders with clear communication, training, rollout and embedding.

Skills

Change management

Product ownership

Adoption

Stakeholder management

Data-driven decisions

Cross-functional collaboration

Job description

Who you are

We are looking for a Product Owner - Change Governance to join us in developing ways for IKEA to stay relevant for our customers and co-workers. In this role, you will help ensure that new digital products, services and improvements are successfully adopted, embedded into everyday ways of working and translated into measurable business value across the Digital Area.

Our diverse team is growing, and we would love to talk with you if you recognize yourself in some of the following:

• You are passionate about helping people and organisations adopt change and realise value from digital products and services.
• You enjoy creating clarity around priorities and helping teams understand what successful adoption looks like.
• You understand how product, delivery, release, communication and business readiness need to work together.
• You have experience with organisational change, adoption, business readiness, product management, transformation or related disciplines.
• You can turn complex needs into practical guidance and simple, reusable ways of working.
• You take ownership and help move initiatives from discovery and planning through rollout, adoption and continuous improvement.
• You build strong relationships and collaborate confidently with stakeholders across product, engineering, service and business teams.
• You are comfortable using feedback, data and insights to understand adoption and guide improvements.
• You are curious, inclusive and comfortable navigating ambiguity in a complex, global environment.

This is our wish list! If you do not recognize yourself in all these points, you might still be an excellent candidate for the role.

The must-haves we see for this role are:

• Experience in product ownership, change management, business transformation, adoption or a related role.
• Experience helping teams introduce practical and consistent ways of working.
• Ability to collaborate across business, product and technology and build alignment among different stakeholders.
• An outcome-oriented approach and an interest in using feedback and data to understand adoption and value.

A day in your life with us

As Product Owner for Change Governance, you will help shape how the Digital Area prepares for and adopts change. Your focus will be to support teams in turning delivered products, services and improvements into sustained use, measurable value and lasting improvements in the way people work.

This means that you will:

• Help shape and communicate the direction, roadmap and success measures for adoption, business readiness and value realisation.
• Develop and improve practical approaches, playbooks and ways of working that help teams prepare for, adopt and benefit from change.
• Help create clarity around roles, responsibilities and collaboration so that teams can deliver change effectively and consistently.
• Align business readiness and adoption plans with product roadmaps, release plans and delivery cycles.
• Enable consistent approaches to stakeholder engagement, communication, training, rollout and the embedding of new products, services and ways of working.
• Partner with product, engineering, service, communication and business teams to identify change impacts, dependencies, risks and readiness needs.
• Maintain and prioritise the work needed to strengthen adoption, supporting initiatives from discovery through implementation and sustained use.
• Contribute to objectives and key results, using evidence to track adoption, outcomes and areas for improvement.
• Support teams in applying common ways of working pragmatically while considering local business needs.
• Capture learning, share reusable practices and continuously improve how change is prepared for, introduced and embedded.

Together as a team

You will work in the Group Function Digital Area. The Digital Area - Group Functions is built to strengthen digital partnership and delivery across Group Functions and Global Business Operations. We develop and deliver digital products and services across areas such as Finance, People & Culture, Procurement, Legal, and Business Risk & Compliance.

You will be part of the Standards & Governance team, which works across the Digital Area to create clarity, consistency and scalable ways of working. We help teams use practical common approaches that support high-quality delivery, speed and innovation.

Within this team, your focus will be to help people and the organisation get value from change. This means strengthening business readiness, supporting adoption and ensuring that new products, services and ways of working become part of everyday operations. Product Communication helps people understand what is changing. This role helps ensure that the change is embraced, adopted and delivers lasting value for the business.

We can offer you:

• The opportunity to shape how IKEA prepares for change, supports adoption and realises value across a global digital area.
• Meaningful problems with impact across multiple functions, platforms and user groups.
• A role that connects strategy, product delivery and business outcomes.
• A team of great colleagues to learn with and from.
• A flexible and friendly working environment with opportunities to have a global impact.