PLATFORM PRODUCT DELIVERY MANAGER – BUSINESS STEERING

IKEA; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

IKEA Group Digital is seeking a Platform Product Delivery Manager to lead end-to-end delivery of digital products within a platform subdomain, ensuring they deliver value, quality, and scalability.

You will build and guide cross-functional teams, define roadmaps, and measure success with KPIs/OKRs while collaborating with product, engineering, and business stakeholders to remove blockers for faster, reliable delivery.

Qualifications

• Strong experience in steering business-oriented software solutions (Market Share, Service optimisation, PnL).
• Experience leading cross-functional product and engineering teams across the full product cycle.
• Solid understanding of software engineering principles and modern development practices.
• Experience with agile methodologies and outcome-oriented ways of working.
• Ability to define and measure success via KPIs and OKRs.
• Strong stakeholder management and communication skills.
• Knowledge of cost drivers in software delivery and their impact on decisions.
• Passion for digital product delivery, innovation, and continuous improvement.
• Proven ability to define a meaningful product roadmap even when end-state is not yet clear.
• Able to lead teams through uncertainty with transparency and care.

Responsibilities

• Own end-to-end delivery lifecycle of digital products (discovery → development → deployment → operations → adoption → pivot/persevere).
• Drive product and engineering execution with prioritization, speed, and quality.
• Promote modern engineering practices and continuous improvement.
• Ensure operational excellence: availability, performance, and compliance.
• Remove blockers and manage cross-team dependencies for smooth delivery.
• Lead and develop high-performing teams with ownership and collaboration.
• Use data, KPIs, and insights to drive decisions and outcomes.
• Contribute to reducing technical debt and long-term sustainability.
• Lead through change with a structured, pragmatic mindset.

Skills

Cross-functional leadership

Product delivery

Agile methodologies

KPIs & OKRs

Stakeholder management

Roadmap definition

Team leadership

Cost awareness in software delivery

Data-driven decisions

Digital product delivery

Job description

Who you are

Are you a strong delivery leader within digital products and platforms, who enjoys leading cross-functional teams and creating real business impact through technology? Do you thrive in complex environments where you balance product vision, engineering excellence, and operational performance?

If yes – keep reading, as this might be your next role!

We are looking for a Platform Product Delivery Manager to join IKEA Group Digital. In this role, you will lead the end-to-end delivery of digital products within a platform subdomain, ensuring they are built and operated with quality, scalability, and business value in mind. You are someone who inspires others, builds strong teams, and creates clarity in complex situations. You combine a strong customer focus with a deep understanding of technology and delivery, and you have the ability to translate insights into tangible product outcomes. Above all, you take ownership, show initiative, and are passionate about delivering high-quality digital products that make a difference.

Furthermore, we believe that you bring:

• Strong Experience in Business Steering solutions such as Market Share, Service optimisation, PnL …
• Strong experience in leading cross-functional product and engineering teams
• Experience leading teams across the full cycle of a product build journey
• Good understanding of software engineering principles and modern development practices
• Experience working with agile methodologies and outcome-oriented ways of working
• Ability to define and measure success through KPIs and OKRs
• Strong stakeholder management and communication skills
• Understanding of cost drivers in software delivery and the impact of technical decisions
• A passion for digital product delivery, innovation, and continuous improvement
• Proven ability to define a meaningful product roadmap even in contexts where the end-state is not yet determined
• Able to lead teams through uncertainty, with transparency and care

A day in your life with us

As a Platform Product Delivery Manager, you will be responsible for driving the full lifecycle of digital products – from discovery and development to deployment and operations – ensuring they deliver value to the business and our customers. You will work closely with product, engineering, and business stakeholders to secure alignment, remove obstacles, and ensure seamless delivery across teams and dependencies. You will also play a key role in building strong, high-performing teams and enabling ways of working that support speed, quality, and continuous improvement.

To be concrete, you will:

• Own the end-to-end delivery lifecycle of digital products (discovery → development → deployment → operations → adoption → pivot/persevere decisions)
• Drive product and engineering execution, including prioritisation, delivery speed, and quality
• Promote modern engineering practices such as automation and continuous improvement
• Ensure operational excellence, including availability, performance, and compliance requirements
• Remove blockers and manage cross-team dependencies to enable smooth delivery flow
• Lead and develop high-performing teams, fostering ownership, accountability, and collaboration
• Use data, KPIs, and insights to drive decisions and continuously improve outcomes
• Contribute to reducing technical debt and improving long-term product sustainability
• Lead through change and uncertainty with a structured, pragmatic, and positive mindset

Together as a team

You will be part of Group Digital, where we set the digital agenda to keep IKEA leading in a fast-moving and uncertain world. We develop and operate digital products and platforms that support the entire IKEA value chain and enable better experiences for both customers and co-workers.

You will work in Group Function Digital Area. The Digital Area – Group Functions is a new area built to strengthen digital partnership and delivery across all Group Functions and Global Business Operations (GBO). We develop and deliver digital capabilities across key areas like Finance, People & Culture, Procurement, Legal, Business Risk & Compliance, Communications, Real Estate, and Business Steering in Ingka's global organisation.