Product Operations Specialist-I

Zepto; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Zepto in Bengaluru, India, seeks a Product Operations professional with 2+ years of experience to streamline workflows and coordinate across product, engineering, and business teams. You will validate integrations with Postman, run SQL queries, and drive data-informed improvements to shopping experiences.

Join a cross-functional environment focused on optimizing e-commerce operations and the grocery delivery platform through analytics and collaboration.

Qualifications

• 2+ years of experience in product operations or product management.
• Proficiency with Postman or similar API testing platforms.
• Solid SQL ability to query and understand data.
• Background in e-commerce operations and workflows.
• Strong communication across teams.
• Passion for analytics and data-driven shopping improvements.

Responsibilities

• Support product teams by managing operational workflows and ensuring smooth execution of product initiatives.
• Bridge gaps between product, engineering, and business teams to identify bottlenecks.
• Work with API testing tools and databases to validate features and data integrity.
• Analyze e-commerce operations to uncover optimization opportunities.
• Contribute to the grocery delivery and shopping experience using data-driven insights.

Skills

API testing

SQL

Cross-functional collaboration

Tools

Postman

Job description

Batch: 2020/2021/2022/2023/2024.

About the role

• Support product teams by managing operational workflows and ensuring smooth execution of product initiatives
• Bridge the gap between product, engineering, and business teams to identify and solve operational bottlenecks
• Work with API testing tools and databases to validate product features and data integrity
• Analyze e-commerce operations to uncover optimization opportunities and drive improvements
• Contribute to the grocery delivery and shopping experience by leveraging technology and data-driven insights

What you'll work on

• Streamlining product processes and removing friction from team workflows
• Testing and validating integrations and data flows using technical tools
• Collaborating across product, engineering, and operations teams to implement solutions
• Gathering and analyzing operational metrics to inform product decisions
• Supporting the launch and iteration of features that impact the customer experience

What we're looking for

• 2+ years of experience in product operations, product management, or related roles
• Proficiency with Postman or similar API testing platforms
• Solid SQL ability to query and understand data
• Background in or familiarity with e-commerce operations and workflows
• Strong communication skills and ability to work effectively across teams
• Passion for leveraging analytics and technology to improve how people shop for groceries

Good to know

• 5 days per week in office