Product Manager-Consumer Durable Loan

Idfc First Bank Limited; Mumbai; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

IDFC FIRST Bank is seeking a Product Manager for Consumer Durable Loans to scale the lending portfolio by managing existing products and developing new initiatives with cross-functional teams.

You will own product scoping, roadmap, and adoption, collaborating with Projects, Policy, Sales, IT, and external partners to deliver customer-centric onboarding and disbursal.

Strong knowledge of lending products, APIs, CRM, and PM tools, plus a minimum of 4 years of relevant experience, is required.

Qualifications

• Graduate in any discipline; postgraduate qualification preferred.
• Minimum 4 years of relevant experience in consumer durable loans or related product management.
• Strong understanding of lending products and processes.
• Experience in API, CRM, UI/UX, and project management tools.

Responsibilities

• Drive new product initiatives and complete product scoping and delivery.
• Ensure product adoption with all stakeholders and manage senior leadership updates.
• Liaise with Sales for product training and coordinate requirements with stakeholders.
• Define product priority and create a clear product roadmap.
• Ensure deadlines for all product delivery and bug-free project delivery.
• Oversee business tracking of product performance and people management of PMs/APMs.

Skills

Lending products

API understanding

CRM familiarity

UI/UX awareness

Product management

Education

Graduate degree

Postgraduate qualification preferred

Tools

PM tools

Job description

Job Requirements

About the Role

The Product Manager –Consumer Durable Loans role entails scaling up the Consumer Durable Loan lending business by managing existing product suite and by creating/managing new product development and initiatives in most cost efficient and technology effective manner. This role requires close collaboration with Projects , Policy , Sales , Finnone , BIU , IT , etc. A key responsibility is to ensure a seamless and customer-centric onboarding and disbursal journey, with the goal of positioning IDFC FIRST Bank as the preferred financial partner for all banking needs.

Key Responsibilities

Primary Responsibilities

• Drive new product initiatives
• Perform complete product scoping and delivery
• Ensure product adoption with all stakeholders
• Manage Senior leadership and stakeholder within the bank for Product and Business related updates
• Liaise with Sales for product Training
• Coordinate product requirement with internal and external stakeholders
• Define product priority and create product roadmap
• Ensure deadlines for all product delivery
• Ensure bug free project delivery and keep close track of system breakage and fixes

Secondary Responsibilities

• Business tracking of Product performance
• People Management - Manage team of PMs and APMs , along with developers and testers
• Manage product related issues with required stakeholders from bank
• Ensure product and system stability for all channels

Managerial & Leadership Responsibilities

• Ensure proper stakeholder management across both internal and external teams.
• Foster collaboration across teams to ensure smooth execution of product strategies.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).
• Postgraduate qualification preferred.

Experience

• Minimum of 4 years of relevant experience in consumer durable loans or related product management roles.

Skills and Attributes

• Strong understanding of lending products and processes
• Proficiency in managing technical product development and API understanding
• Knowledge of CRM , UI UX and Project Management tools
• Familiarity with Banking regulatory frameworks for lending business
• Strategic Thinking: Ability to develop and implement product development strategies to maximize business impact
• People Management: Proven ability to build and maintain relationships with internal teams and external partners
• Product Analysis and Adoption: Expertise in managing Product roadmap by performing Data analysis and creating strategies for maximizing adoption/uptake
• Product Knowledge: In-depth understanding of lending products, as well as co-originated financial products
• Collaboration: Strong interpersonal skills to liaise effectively
• Adaptability: Flexibility to adapt to changing business environments and customer needs
• Proactiveness: Anticipates challenges and implements preventive or corrective actions.