Product Manager

AU SMALL FINANCE BANK; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

AU SMALL FINANCE BANK in Mumbai is seeking a product manager for SME segments, to define and develop products like CA, CMS, POS, IPG, and other tech solutions; collaborate with Business Banking and marketing to drive revenue and customer acquisition.

The role emphasizes pricing, budgeting, portfolio quality, market analysis, and training for acquisition channels, with a strong focus on compliance and risk awareness.

Qualifications

• MBA/CA/PG with SME banking/product knowledge.
• Understanding of KYC regulatory guidelines.
• Experience in pricing, budgeting and revenue forecasting.

Responsibilities

• Define & develop SME products (CA, CMS, POS, IPG, other tech solutions).
• Develop segment propositions for Professionals, Real Estate, IT/ITES, Travel, Gems & Jewellery, Media, Food & Beverages, Retailers, etc.
• Collaborate with Business Banking to offer Asset Products for SME customers.
• Review cost/revenue levers and define product pricing for new releases.

Skills

Analytical abilities

Training abilities

Empathy

Go-getter

Customer acquisition

Education

MBA

CA

Post Graduate

Job description

Job Responsibilities:-

• Define & develop products and program for SME customers - CA, CMS, POS, IPG, Other technological solutions
• Innovate and develop segment specific propositions (Professionals, Real Estate, IT & ITES, Travel & Tourism, Gems & Jewellery, Media & Entertainment, Food & Beverages, Retailers, etc)
• Co-Work with Business Banking to offer Asset Products for SME customers
• To review cost / revenue levers of products and define product pricing for new product releases to meet revenue and & profitability goals
• Preparing and monitoring annual budgets, forecast trends and presenting the performance of business regularly to senior management / branches
• Drive customer acquisition
• Manage and analyse portfolio quality
• Identify and define Customer Segments for quality and focused acquisition
• Develop Sales Pitch, Brochures, Collaterals, Sales Aids in collaboration with marketing
• Provide trainings and conduct workshops for acquisition channels
• Co-work with operations team to define and improvise product related branch & central ops process
• Define and ensure effective / active customer engagement, customer life cycle & campaign management framework
• Conducting market / competition analysis

Compliance & Risk Responsibilities:-

• Co-work with compliance team to define & update KYC requirements as per legal & regulatory guidelines
• Design & improvise Forms, Declarations, Delegation Matrices & Exception Management to be customer friendly yet regulatory compliant
• Work closely with stakeholders to identify and drive system developments towards process simplifications
• Query Management of Branches & others
• Knowledge of CA, SME Segment, CMS & Trade & Forex products
• Good Analytical & Training abilities
• Empathy towards Sales Channels & Customer
• Energetic, Go Getter

Qualification:-

MBA / CA / Post Graduate