Sales Manager

Dream Solution Indore; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Dream Solution Indore in Kolkata, West Bengal, India is seeking a Sales Manager-Cross Sell SME Loans to drive SME client acquisition through cross-sell initiatives. The role focuses on understanding client needs, offering banking solutions, and delivering a seamless service experience.

The position emphasizes catchment mapping, gathering customer feedback, and identifying new business opportunities to maximise customer lifetime value and support organizational goals.

Responsibilities

• Acquire SME customers through cross-sell efforts in the identified segment.
• Consistently meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
• Provide regular feedback to Relationship Managers (RMs) regarding customer opportunities and requirements.
• Ensure adherence to sales norms and SOPs defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure high-quality sourcing aligned with the bank’s standards.
• Mentor and coach team members to foster a culture of customer centricity, innovation, compliance, and integrity.
• Promote automation and digital enablement to holistically meet customer needs.
• Attract and retain top-tier talent to support the bank’s growth objectives.

Job description

Sales Manager-Cross Sell (SME Loans)

Kolkata, West Bengal, India

About the Role

TheSales Manager Cross Sell SMEis responsible for acquiring SME customers through cross-sell initiatives across designated branches. This is a customer-facing role that involves understanding client needs, offering relevant banking solutions, and ensuring a seamless service experience. The role also includes catchment mapping, gathering customer feedback, and identifying new business opportunities. The incumbent will play a key part in driving client acquisition, deepening relationships, and maximizing customer lifetime value to support broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire SME customers through cross-sell efforts in the identified segment.
• Consistently meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
• Provide regular feedback to Relationship Managers (RMs) regarding customer opportunities and requirements.
• Ensure adherence to sales norms and Standard Operating Procedures (SOPs) as defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure high-quality sourcing aligned with the bank’s standards.

Secondary Responsibilities

• Mentor and coach team members to foster a culture of customer centricity, innovation, compliance, and integrity.
• Promote automation and digital enablement to holistically meet customer needs.
• Attract and retain top-tier talent to support the bank’s growth objectives.