Product Manager

MakeMyTrip; Bengaluru; On-site; INR 1,700,000 - 2,500,000; Full time

Job summary

MakeMyTrip is seeking a Product Manager to own the end-to-end lifecycle of consumer products across Web and Apps. You will translate user needs into actionable roadmaps, run MVPs, and iterate rapidly to maximize value for users and the business.

You will lead cross-functional squads across geographies, conduct structured customer research, and craft data-driven experiments. A background in product development and an MBA will be beneficial for growth and profitability.

Qualifications

• 2–3 years hands-on PM in high-growth consumer products.
• Experience running rigorous A/B tests across desktop, mobile web and apps.
• Strong data analysis with analytics tools and basic statistics.

Responsibilities

• Ensure customers' needs are at the heart of the technology and experiences we build.
• Make informed trade-off decisions while creating roadmaps, ensuring timely delivery.
• Build and iterate self-serve options for voice and non-voice channels.
• Drive cross-functional teams to set qualitative and quantitative goals.
• Develop tools and analytics to measure self-serve funnel goals.
• Think long-term about business needs and gather customer insights from multiple channels.

Skills

End-to-end launches

PDLC knowledge

Product management

AB testing

Web analytics

SQL basics

Business growth

MBA background

Education

Engineer with Software Development experience + MBA

Tools

Google Analytics

Hotjar

Mixpanel

SQL

Job description

• Ensure customers' needs are at the heart of the technology and experiences we build. Work effectively with all the stakeholders across Geographies required to bring user-backwards products to life, focus on delivering value to our users as soon as possible, and then iterating to maximize gains.
• Make informed trade-off decisions while creating roadmaps, ensuring execution and time-to-market are optimized while balancing user needs and business priorities.
• Build and iterate proactive, personalized and contextual self-serve menu options for both voice and non-voice channels catering to the customer requests.
• Drive cross-functional team to set qualitative objectives and quantitative goals.
• Develop rich tools and analytics to measure and monitor goals of each self-serve funnel
• Deep thinking on long term business needs and user focus while creating product roadmaps, and ability to glean customer insights and feedback from multiple channels including through structured customer research

Responsibilities

• Ensure customers' needs are at the heart of the technology and experiences we build. Work effectively with all the stakeholders across Geographies required to bring user-backwards products to life, focus on delivering value to our users as soon as possible, and then iterating to maximize gains.
• Make informed trade-off decisions while creating roadmaps, ensuring execution and time-to-market are optimized while balancing user needs and business priorities.
• Build and iterate proactive, personalized and contextual self-serve menu options for both voice and non-voice channels catering to the customer requests.
• Drive cross-functional team to set qualitative objectives and quantitative goals.
• Develop rich tools and analytics to measure and monitor goals of each self-serve funnel
• Deep thinking on long term business needs and user focus while creating product roadmaps, and ability to glean customer insights and feedback from multiple channels including through structured customer research

Key Skills

• End-to-end experience of multiple B2C product launches on both mobile and desktop is a must.
• Proficient in Product Development (writing user stories, product specs), PDLC, and Product Management (driving usage, optimization, etc.) on both Web and Apps.
• Experience in running rigorous A/B tests across desktop, mobile web, and apps, defining product success metrics, regular monitoring, hypothesis development, and validation, etc.
• Strong data analysis capabilities and experience with Web and App analytics tools, heatmap tools like Google Analytics, Hotjar, Mixpanel, etc. Working knowledge of basic statistics and SQL
• Business acumen to appreciate how all aspects of business come together and understanding levers for business growth and profitability
• Comfort with ambiguity and with working on an MVP mode with fast iterations
• Preferably, Engineer with Software Development experience + MBA
• Hands-on product management experience of 2-3 years in high-growth consumer product companies.

Educational Qualification

• Preferably - Engineer with Software Development experience + MBA