Product Manager

Brillio; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Brillio is seeking an experienced Product Manager with 7+ years in product management and deep Salesforce Platform expertise to own incident resolution and complex platform enhancements. You will guide cross-functional teams from concept to deployment, ensuring security, data modeling, and scalable integrations align with business goals.

The role requires hands-on Apex, Visualforce, and Lightning Web Components development, with a focus on performance and reliable production releases.

Qualifications

• 7+ years of product/PM experience in tech environments.
• Hands-on Salesforce platform expertise and incident resolution.
• Ability to lead cross-functional teams on complex enhancements.

Responsibilities

• Resolve Level 3 incidents and production issues on Salesforce with rapid recovery.
• Lead high-complexity enhancements and integrations from concept to deployment.
• Manage production hotfixes and ensure stability and compliance.
• Lead Salesforce integration break-fix efforts with external systems.
• Design and oversee custom Salesforce solutions using Apex, Visualforce, LWC, and Flow.
• Configure Salesforce security, sharing rules, and data modeling for compliance.
• Optimize platform performance through monitoring and automation.
• Translate business needs into technical requirements and measurable outcomes.

Skills

Salesforce Platform configuration

Security models

Apex development

Visualforce customization

Data modeling

Lightning Web Components

SOQL

Apex Web Services

asynchronous Apex

Education

Bachelor's degree in CS/IT

Salesforce Platform App Builder

Salesforce Platform Developer I

Job description

Experience Range: With at least 7 years of product management experience, including substantial hands-on expertise with the Salesforce Platform and complex incident resolution.

Key Responsibilities:

• 1. Resolve complex Level 3 incidents and production issues on the Salesforce Platform, ensuring rapid recovery and minimal business disruption.
• 2. Deliver high-complexity enhancements and integrations by leading cross-functional teams, driving technical solutions from concept through deployment with measurable impact.
• 3. Implement and manage production hotfixes, maintaining application stability and compliance with organizational standards.
• 4. Lead integration break-fix efforts, troubleshooting and optimizing interfaces between Salesforce and external systems to restore functionality and improve reliability.
• 5. Design, develop, and oversee custom Salesforce solutions using Apex, Visualforce, Lightning Web Components, and Flow Automation, ensuring alignment with business objectives.
• 6. Configure and enhance Salesforce Platform security, sharing rules, and data modeling to meet business requirements and regulatory compliance.
• 7. Optimize platform performance and scalability through proactive monitoring, tuning, and automation, achieving targeted performance metrics.
• 8. Collaborate with stakeholders to translate business needs into actionable technical requirements and deliver measurable outcomes.

Required Skills:

• 1. Advanced proficiency in Salesforce Platform configuration and administration
• 3. Strong experience with Salesforce sharing and security models
• 4. Hands-on development with Salesforce Apex triggers and Apex programming
• 5. Proficient in Visualforce page creation and customization
• 6. Comprehensive knowledge of Salesforce data modeling and schema design
• 7. Development of Lightning Web Components (LWC) for modern user interfaces
• 9. Expertise in SOQL (Salesforce Object Query Language) for data manipulation
• 10. Experience with Apex Web Services and asynchronous Apex processing

Preferred Skills:

• 1. Experience with large-scale Salesforce integrations and API management
• 2. Familiarity with DevOps practices and CI/CD pipelines for Salesforce deployments
• 3. Knowledge of advanced Salesforce analytics and reporting tools
• 4. Experience with enterprise-level data migration strategies
• 5. Understanding of Salesforce release management and sandbox strategies

Desired Qualifications:

• 1. Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
• 2. Salesforce Certified Platform App Builder certification
• 3. Salesforce Certified Platform Developer I