Product Manager

AGS Health; Bengaluru; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

AGS Health is seeking a seasoned Product Manager to own an AI-enabled healthcare revenue-cycle automation product end to end. You will define problems, shape the roadmap, and drive production deployment with direct customer interaction and a focus on commercial outcomes.

You will collaborate with engineering, data science, and clinical/coding experts to ensure testable acceptance criteria and clear tradeoffs between cost, timeline, and accuracy.

Qualifications

• 5+ years in product roles at a healthcare revenue-cycle management vendor or BPO.
• 2+ years as the primary product owner of an AI- or ML-powered product shipped to production.

Responsibilities

• Own roadmap, scope, and prioritization for an AI-enabled healthcare automation product.
• Write acceptance criteria that are testable against a model's output and business outcomes.
• Own customer-facing conversations about product capabilities and costs.
• Own the product's commercial outcome: cost/margin impact from automation and possible licensing revenue.

Skills

Healthcare industry knowledge

Product ownership

AI/ML product understanding

Acceptance criteria writing

Education

Bachelor's degree in business/health informatics/CS

MBA or equivalent

Tools

Jira

Confluence

Aha!

Looker/Tableau/Power BI

Job description

AGS Health is a leading strategic growth partner to healthcare providers across the U.S. Working alongside each client as one team, we improve revenue cycle performance by orchestrating data, AI, automation, and human expertise across every workflow. Our proven model complements customers' existing teams, technology, and processes, deploying the right capabilities to improve efficiency, strengthen financial performance, and enhance the patient financial experience. Supported by a global team of more than 16,000 clinical and revenue cycle experts across onshore, nearshore, and offshore locations, AGS Health helps customers achieve measurable results across diverse care settings and specialties

About the Role

Own the roadmap, scope, and acceptance criteria for an AI-enabled healthcare revenue-cycle automation product end to end, from problem definition through production deployment. This is a hands-on product ownership role with a direct line to customers and to the product's commercial outcome, not a coordinating or shared PM role.

Key Responsibilities

• Own roadmap, scope, and prioritization for an AI-enabled healthcare automation product.
• Write acceptance criteria that can be objectively tested against a model's output - accuracy, precision/recall, and business outcome - not just feature-level requirements.
• Own the customer-facing conversation for the product: what it does, what it costs to deliver, and what is a genuinely new capability versus a rebuild of existing functionality.
• Own the product's commercial outcome: net cost/margin impact from automation, plus any incremental software-licensing revenue tied to the same build.
• Partner with engineering, data science, and clinical/coding subject-matter experts without owning their technical implementation.
• Push back on requests that would compromise cost, timeline, or the accuracy bar the product is held to.

Required Qualifications

• 5+ years of product management experience, including 2+ years as the primary product owner of an AI- or ML-powered product shipped to production customers.
• Healthcare revenue cycle management, medical billing/coding, or payer operations experience - candidates without direct RCM/claims workflow knowledge will not be competitive.
• Demonstrated ability to write acceptance criteria that are testable against a model's output.
• Experience owning a product tied to a measurable financial or operational outcome, not just a feature backlog.

Preferred Qualifications

• Experience with the tradeoffs between rules-based/deterministic systems and ML/LLM-based systems in a regulated domain.
• Experience scoping or selling a software module that integrates into a customer's existing system of record (e.g., an EHR-embedded module).
• Product/roadmap tooling: Jira, Confluence, Aha! or equivalent.
• SQL, sufficient to query claims, coding, and outcome data directly rather than relying on an analyst.
• Working fluency in ML/AI evaluation vocabulary (precision, recall, accuracy, confidence) - enough to write and defend acceptance criteria against a model's output.
• Spec/design collaboration tools (Figma, Miro, or equivalent) for workflow and UI requirements.
• Analytics/BI tooling (Looker, Tableau, or Power BI) for tracking product and commercial KPIs.

Education

Bachelor's degree in business, health informatics, computer science, or a related field. MBA or equivalent advanced degree a plus, not required.

Certifications

No certification required. PMP, CSPO/CSM, or a healthcare-specific credential (e.g., CHFP) is a plus.

5+ years in product roles at a healthcare revenue-cycle management vendor or BPO.