Product Line Manager- AI/ML & Network Assurance

Ciena Corporation; Pune District; On-site; INR 4,000,000 - 7,500,000; Full time

Job summary

A leading network technology firm is seeking a Product Line Manager for AI/ML & Network Assurance in Pune. In this role, you will be responsible for defining and managing AI-driven network automation solutions to enhance operational efficiency for Tier-1 providers. Candidates should have extensive experience in software delivery, a background in network management, and familiarity with AI methodologies. The position offers a collaborative environment focusing on innovation and individual growth.

Qualifications

• 12+ years of experience building software products.
• Understanding of network operations in Tier-1 networks.
• Hands-on familiarity with supervised learning and anomaly detection.
• Strong understanding of network operations within Tier-1 telecom networks.
• Familiarity with ML methods and model-ops frameworks.

Responsibilities

• Define and drive AI/ML network automation solutions.
• Develop roadmaps for automation features enhancing operational efficiency.
• Collaborate with various teams to deliver high-quality software.
• Partner with Tier-1 operators to measure MTTR, SLA compliance, and operational workload.

Skills

AI-driven operational assistants

Anomaly detection

Data analysis

Network management

Machine learning

Anomaly detection

Probabilistic models

Graph-based analytics

Model-ops frameworks

Data orchestration

Education

Bachelor’s or Master’s in Data Science, Computer Science, or related field

Master’s degree in Data Science/CS/ML

Tools

Data-orchestration systems

Model-ops frameworks

Policy engines

Intent systems

Job description

They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click. They help us record any difficulties you have with the website and help us to evaluate the effectiveness of our advertising. By analyzing this data, we can understand what aspects of our site are effective and identify areas for improvement.* This is a secondary processing purpose.* This is a secondary processing purpose.* This is a primary processing purpose.* This is a secondary processing purpose.Product Line Manager- AI/ML & Network Assurance page is loaded## Product Line Manager- AI/ML & Network Assurancelocations: Pune: Gurugram: India- Bengaluru- WeWork Galaxy, 43 Residency Roadtime type: Full timeposted on: Publié aujourd'huijob requisition id: R030050As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.Blue Planet, a division of Ciena, is transforming how service providers operate their networks in the era of automation and artificial intelligence. This is an opportunity to shape next‑generation AI and agentic capabilities that simplify operations, accelerate root‑cause analysis, and help customers reduce time to recovery across large‑scale, mission‑critical environments. As the Product Manager for AI/ML and agent‑driven applications, you will guide strategy and delivery for advanced automation features that have a measurable impact on operational efficiency.**How You Will Contribute:*** Define and drive AI/ML and agent-based network automation solutions within Blue Planet, a division of Ciena, network-assurance platforms tailored for Tier-1 service providers.* Develop roadmaps for AI/ML and agentic features that enhance automation, observability, root cause analysis (RCA), anomaly detection, and operational efficiency in complex network environments.* Identify high-value service-provider use cases across domains such as IP/MPLS, optical, 5G RAN/CORE, transport, broadband access, and virtual service delivery where agents autonomously analyze telemetry, correlate events, and execute operational actions.* Define clear product requirements, acceptance criteria, and UX workflows for AI-driven features, including RCA engines, anomaly detection models, intent agents, remediation agents, and predictive analytics.* Collaborate with data science, backend engineering, UX, platform teams, and field engineering to deliver carrier-grade software aligned with reliability, scalability, and security standards.* Coordinate model lifecycle processes, including training pipelines, model evaluation, drift detection, guardrails, explainability, and versioning.* Partner with Tier-1 operators to identify automation gaps, measure the impact of AI-driven capabilities on MTTR, SLA compliance, and operational workload, and translate feedback into prioritized product iterations.**The Must Haves:*** Bachelor’s or Master’s degree in Data Science, Computer Science, Machine Learning, or a related field, or equivalent practical experience.* 12+ years of experience building and delivering production-quality software products.* Expertise in agent-execution runtimes for delivering AI-driven operational assistants, RAG pipelines, and closed-loop automation.* Strong understanding of network operations and management within Tier-1 telecom networks.* Hands-on familiarity with ML methods such as supervised learning, anomaly detection, probabilistic models, and graph-based analytics, along with relevant tooling like model-ops frameworks and data-orchestration systems.**Nice to Haves:*** Experience working within a Tier-1 service provider or large-scale network/data center environment, or developing products for these environments.* Proven expertise in building AI Agents to query big data solutions for actionable insights or to drive automated operational outcomes.* Familiarity with network-operations tooling such as NMS/OSS systems, orchestration, intent systems, policy engines, and root-cause analysis platforms.* Knowledge of carrier networking technology domains, including IP/MPLS, optical transport, data-center fabrics, 5G/ORAN, or cloud-native network functions.#LI-FA# Join our to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.