Product Designer

SourcingXPress; Hyderabad; On-site; INR 1,800,000 - 2,200,000; Full time

Job summary

People Impact in Hyderabad, India is seeking a Senior UX Designer to shape both employee tools and customer-facing experiences. You will turn ambiguous ideas into tangible, high-impact solutions while collaborating across diverse teams to deliver human-centered designs.

The role emphasizes designing for end-to-end experiences, bridging front‑line staff and customers, and applying AI tools to enhance user outcomes. Strong communication and cross‑functional collaboration are essential.

Qualifications

• 6+ years in product design, design research, or service design.
• Comfort with ambiguity and turning it into clarity.
• End‑to‑end experience from insight to delivery.
• Experience collaborating with customers or frontline staff using Figma.

Responsibilities

• Design for both employee tools and customer experiences.
• Collaborate with cross‑functional teams across the organization.
• Clarify complex problems using visual thinking and service blueprints.
• Prototype and test with rapid iteration from user feedback.
• Influence product roadmaps and internal tooling with design input.
• Tell the story with clear presentations to technical and non‑technical audiences.
• Facilitate Design Thinking workshops to uncover insights.

Skills

6+ years experience in product design

Strong listening & communication

AI tools in design

Tools

Figma

Job description

Job Description

We’re looking for a Senior UX Designer who thrives in complexity, comfortably balances multiple initiatives, and adapts quickly in fast‑changing environments. This role is ideal for someone who enjoys solving meaningful problems, collaborating across diverse teams, and turning ambiguous ideas into tangible, high‑impact solutions.

You’ll play a key role in shaping both employee tools and customer‑facing experiences, helping teams move from insight to action through thoughtful, human‑centered design.

What You’ll Be Doing

• Design for Both Worlds Create intuitive tools for employees and engaging digital experiences for customers, ensuring consistency and quality across touchpoints.
• Collaborate Widely Partner with cross‑functional teams across the organization—from shop floors and operations to product, technology, and leadership teams.
• Clarify the Complex Use visual thinking, journey maps, service blueprints, and frameworks to align stakeholders and move work forward.
• Prototype & Test Rapidly translate ideas into concepts, prototypes, and designs, iterating based on user feedback and real‑world insights.
• Influence Direction Contribute to product roadmaps, service strategies, and internal tools by bringing a strong design perspective to planning and decision‑making.
• Tell the Story Craft clear, compelling presentations that articulate your design thinking, rationale, and outcomes to both technical and non‑technical audiences.
• Facilitate Workshops Plan and lead Design Thinking sessions that align teams, uncover insights, and spark new ideas.

What We’re Looking For

• You’re a strong listener who can connect insights across users, systems, and business needs.
• You Bring 6+ years of experience in product design, design research, service design, or systems thinking.
• You’re comfortable starting with ambiguity and shaping clarity as you go.
• You can zoom out to see the end‑to‑end experience and zoom in to refine the details.
• You’re equally comfortable talking with customers or frontline staff as you are designing in tools like Figma.
• You’re a clear, confident communicator who can bring diverse teams together around a shared vision.
• You bring deep experience in applying AI tools to craft thoughtful, human‑centered experiences, using technology to enhance—not replace—good design.

Bonus Points If You Have

• Experience in the automotive industry or other complex, service‑driven environments.
• Familiarity with internal tools and systems that support employee workflows and operational efficiency.

Company: People Impact

LinkedIn: Visit LinkedIn

Business Type: Startup

Company Type: Product

Business Model: B2B

Funding Stage: Pre‑seed

Industry: Information Technology

Salary Range: ₹ 18-22 Lacs PA