Product Advisor

People Group; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Attractive incentives

Performance rewards

Career growth

Freshers training

Job summary

Shaadi.com in Kochi, Kerala is hiring a Telesales - Product Advisor. You will connect with customers over the phone, understand their requirements, and guide them to the right Shaadi.com membership or product.

Your role involves explaining features, pricing, and options, following up on leads, and converting enquiries into sales while building strong relationships and meeting daily, weekly, and monthly targets.

Qualifications

• Freshers to 5 years of experience in telesales or sales.
• Good verbal communication and convincing skills.
• Ability to explain product features, pricing, and membership options.
• Willingness to build a career in sales.

Responsibilities

• Connect with customers through inbound and outbound calls.
• Understand requirements and recommend Shaadi.com products and memberships.
• Explain features, pricing, and options clearly.
• Follow up with prospects and convert leads into sales.
• Maintain accurate customer and sales information.
• Aim to achieve daily, weekly, and monthly sales targets.
• Ensure a positive customer experience throughout the sales journey.

Job description

Hiring: Telesales Product Advisor | Shaadi.com

Location: Kochi, Kerala
Experience: Freshers to 5 Years
Employment Type: Full-Time
Department: Sales / Customer Experience

About Shaadi.com

Shaadi.com is one of India’s leading matrimonial platforms, helping individuals and families connect with potential life partners.

We are looking for energetic and customer-focused Product Advisors to join our telesales team in Kochi.

Role: Telesales - Product Advisor

As a Product Advisor, you will connect with customers over the phone, understand their requirements, guide them on the right Shaadi.com membership/product, and help convert enquiries into successful sales.

Key Responsibilities

• Connect with customers through inbound and outbound calls.
• Understand customer requirements and recommend suitable Shaadi.com products and membership plans.
• Explain product features, benefits, pricing, and membership options clearly.
• Follow up with prospective customers and convert leads into sales.
• Build strong customer relationships through effective communication.
• Achieve assigned sales targets on a daily, weekly, and monthly basis.
• Maintain accurate customer and sales information.
• Ensure a positive customer experience throughout the sales journey.

Who Can Apply?

• Freshers are welcome to apply.
• Candidates with up to 5 years of experience in telesales/sales can apply.
• Candidates with experience in telecalling, inside sales, B2C sales, or customer-facing sales roles are preferred.
• Good verbal communication and convincing skills.
• Malayalam and English communication skills are preferred.
• Target-driven, confident, and self-motivated individuals.
• Willingness to build a career in sales.

Work Schedule

• 6 Days Working
• Fixed Day Shift: 10:00 AM - 7:00 PM
• 1 Rotational Weekly Off
• No Night Shifts

Why Join Us?

• Attractive Incentive Opportunities
• Performance-based rewards
• Career growth opportunities
• Training and support for freshers
• Professional and supportive work environment
• Opportunity to work with a well-known matrimonial brand

Ready to Build Your Career in Sales?

If you are confident, customer-focused, and enjoy talking to people, we'd love to hear from you.

Location: Kochi, Kerala