Overview
JOB DESCRIPTION – PROCESS SPCIALIST - KYC
Location/Employer information not provided.
Responsibilities
- Validate customer documents (ID proof, address proof, financial statements) as per a predefined checklist.
- Input customer data into internal systems accurately and efficiently.
- Perform basic Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) under supervision.
- Flag discrepancies or missing information and escalate to senior analysts.
- Maintain records of KYC documentation and ensure compliance with internal and regulatory standards.
- Assist in periodic reviews and refreshes of client profiles.
Core Competencies
- Service Orientation: Be aware of internal and external customers and their needs; focus on meeting evolving, long-term customer needs.
- Result Orientation: Direct efforts toward realistic action plans to meet business objectives with urgency.
- Initiative: Proactively identify challenges and work toward solutions.
- Professionalism: Demonstrate in-depth knowledge, ethics, and integrity in conduct.
- Cooperation: Complete tasks and support teammates while owning outcomes.
- Communication/Feedback: Provide and receive feedback to enhance performance and meet objectives.
Other Benefits
- Medical Insurance (self-coverage): Includes Group Mediclaim policy and Group Personal Accident Policy.
- Transportation support: Bus facility (where available) based on requirement and seat availability.
- Focus on individual career growth: via career aspirations discussions, rewards & recognition, long service awards.
- Health Check-up Camp: Access to a mobile application that provides guidance on physical, emotional, and mental well-being for you and your immediate family.
Working Model
Work-from-office
Shift Timings
Nexdigm operates in multiple shifts to help cater to our clients better:
- Morning shift - 7:00 am to 4:00 pm
- General shift - 9:30 am to 6:30 pm
- Evening Shift - 3:30 pm to 12:30 am
Note: Shift timings may differ based on the role. The shift timing allocated will be communicated during the offer discussion.
DESIRED CANDIDATE PROFILE
- Attention to detail and accuracy in data entry.
- Basic understanding of financial documents and identity verification.
- Familiarity with MS Excel, CRM systems, or KYC platforms (training provided).
- Good communication skills for internal coordination.
- Ability to follow structured processes and checklists.
Hiring Process
Your interaction with us will include, but not be limited to:
- Technical / HR Interviews
- Technical / Behavioral Assessments
Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!