Process Associate - RCM

Qodoro; Ahmedabad District; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Rewards based on performance

Company-sponsored dinner monthly

Paid leave benefits

Job summary

QODORO is hiring freshers for the Dental Billing team as Process Associates. This role offers on-the-job training in US Healthcare / Dental Revenue Cycle Management (RCM) and exposure to verification, claims processing, AR, and denials.

Ideal candidates have excellent English skills and willingness to learn, with readiness for a US night shift. Responsibilities include insurance eligibility verification, timely claims processing, and handling billing queries.

Qualifications

• Graduate in any discipline.
• Excellent English verbal and written communication skills.
• Willingness to learn and develop knowledge of US Healthcare/RCM processes.
• Comfortable working in a US night shift.

Responsibilities

• Verify dental and medical insurance eligibility for patients.
• Process dental and medical claims accurately and within timelines.
• Handle billing-related queries and communicate with patients and insurance providers.

Skills

Excellent English

Interpersonal skills

Problem solving

Willingness to learn

MS Office

US night shift readiness

Education

Graduate in any discipline

BDS qualification

Job description

QODORO is looking for enthusiastic and motivated freshers to join our Dental Billing team as Process Associates.

This is an excellent opportunity for candidates who are looking to start their career in US Healthcare / Dental Revenue Cycle Management (RCM). You will receive on-the-job training and gain practical exposure to insurance verification, claims processing, accounts receivable, denial management, and other RCM processes.

The ideal candidate should have good English communication skills, a willingness to learn, and the flexibility to work in a US night shift.

Key Responsibilities

• Verify dental and medical insurance eligibility for patients.
• Process dental and medical claims accurately and within timelines.
• Handle billing-related queries and communicate professionally with patients and insurance providers.
• Maintain accurate documentation in client software and ensure proper records are maintained.
• Assist with Accounts Receivable (A/R) activities and identify underpayments or common denial reasons.
• Perform pre-call analysis and check claim status through payer calls, IVR, and web portals.
• Assist with denial management and follow up for claim resolution.
• Develop a strong understanding of US Healthcare and Revenue Cycle Management (RCM) processes.
• Maintain quality and accuracy while meeting process requirements.
• Provide professional and customer-focused communication throughout the process.

Who Can Apply?

We welcome applications from freshers who are looking to build a career in the US Healthcare / Dental Billing industry.

Required Skills & Qualifications

• Graduate in any discipline.
• Excellent English verbal and written communication skills.
• Good interpersonal and problem-solving skills.
• Willingness to learn and develop knowledge of US Healthcare/RCM processes.
• Comfortable working in a US night shift.
• Basic computer knowledge and familiarity with MS Office.
• Candidates with a BDS qualification will be an added advantage.

What We Offer

• Employee rewards and recognition based on performance
• One company-sponsored dinner every month
• Paid leave benefits and leave encashment
• Paternity and maternity leave benefits
• Signing bonus upon successful completion of probation
• Learning and career-growth opportunities

Why Join QODORO?

At QODORO, we believe your first job should be more than just a paycheck — it should be a place where you can learn, grow, and build a successful career.

Join a supportive and collaborative team where freshers get the opportunity to gain practical industry knowledge, develop professional skills, and grow with the organization.

Freshers looking to start their career in US Healthcare / Dental RCM are encouraged to apply!