AR Caller / AR Executive - Dental Billing/Sr AR Caller

Qodoro; Ahmedabad District; Sur place; INR 250 000 - 420 000; Plein temps

Avantages offerts par ce poste

Fixed Night shift

5 Days Working

Employee Rewards

Monthly one dinner

Paid leave benefits and leave encash

Paternity and Maternity Leave

Signing Bonus on Probation

Résumé du poste

QODORO in Ahmedabad is hiring an AR Caller – Dental Billing to perform US patient billing follow-ups, claim resolution, and denial management. The role focuses on reducing AR aging and ensuring timely payments by contacting insurance providers.

The ideal candidate has 0.5–2 years in dental or medical billing, strong English communication, and knowledge of AR processes. Night shifts available with 5 days/week; probation signing bonus is offered.

Qualifications

• 1–2 years in Dental or Medical Billing (AR Calling) experience.
• Strong knowledge of AR processes and denial management.
• Understanding of US healthcare and dental billing concepts.
• Excellent verbal and written English communication.
• Analytical, problem-solving and multitasking abilities.

Responsabilités

• Make outbound calls to US insurance companies for dental claim follow-ups.
• Review pending or denied claims within the billing cycle.
• Verify patient insurance eligibility and coverage details.
• Identify and resolve billing discrepancies, denials, and underpayments.
• Communicate with insurance representatives to expedite processing and payments.
• Collaborate with coding, billing, and posting teams to correct errors.
• Maintain thorough documentation of communications and actions.
• Generate reports on accounts receivable and claim status.
• Ensure work meets client quality standards and compliance.

Connaissances

Accounts Receivable process

Denial Management

Healthcare billing concepts

English communication

Analytical thinking

Multitasking

Description du poste

2 Years

Full-Time

Job Title: AR Caller/ AR Executive / AR Associate

Experience: 1+ years Medical or Dental Billing (Accounts Receivable Calling)

Work Hours: 7:00 PM to 4:00 AM IST or 7:30 PM to 4:30 AM IST or 8:00 PM to 5:00 AM

Salary: As per the market standard and experience

About the Role

As an AR Caller – Dental Billing, you will be responsible for ensuring timely follow-up and resolution of insurance claims, reducing accounts receivable aging, and maintaining strong relationships with insurance providers. This role requires a strong understanding of the US healthcare and dental billing process, denial management, and claim resolution.

Key Responsibilities

• Make outbound calls to insurance companies (US) to follow up on outstanding dental claims.
• Review and follow up on pending or denied claims within the standard billing cycle.
• Verify patient insurance eligibility and coverage details to ensure accurate billing.
• Identify and resolve billing discrepancies, denials, and underpayments through investigation and follow-up.
• Communicate effectively with insurance representatives to expedite claim processing and payments.
• Collaborate with internal teams (coding, billing, and payment posting) to correct errors and optimize claim submissions.
• Maintain detailed and up-to-date documentation of all communications and actions taken.
• Generate and analyze reports related to accounts receivable and claim status.
• Ensure deliverables meet client quality standards and compliance guidelines.
• Stay informed about the latest payer policies, billing procedures, and compliance regulations.

Required Skills and Qualifications

• 0.5 – 2 years of experience in Dental or Medical Billing (AR Calling).
• Strong knowledge of Accounts Receivable process and Denial Management.
• Good understanding of healthcare and dental billing concepts.
• Excellent communication skills (verbal and written) in English.
• Strong analytical, problem-solving, and multitasking abilities.
• High level of energy, enthusiasm, and attention to detail.
• Experience in patient calling will be an added advantage.
• Target-driven mindset with the ability to meet deadlines and performance goals.

Perks and Benefits

• 1. Fixed Night shift| 5 Days Working
• 2. Employee Rewards at regular intervals based on performance
• 3. Monthly one dinner from the company
• 5. Paid leave benefits and leave encashment
• 6. Paternity and Maternity Leave Benefits
• 7. Signing Bonus upon Completion of Probation

Why QODORO?

At QODORO, we believe in creating a fun, creative, and supportive work culture where innovation and collaboration thrive. Join us and be part of a team that celebrates growth, learning, and success — together!

Equal Opportunity Statement:

QODORO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, origin, gender, or sexual orientation.

Interested candidates, drop your resume at [e-mail] or contact us at 9909291777