AR Caller

hyprtask LLC.; Tirunelveli; On-site; INR 350,000 - 750,000; Full time

Job summary

Hyprtask LLC is seeking motivated Junior and Mid-Level AR Callers to join our US Healthcare Revenue Cycle Management team. You will follow up with insurance companies on outstanding claims, verify status, and document updates to ensure timely reimbursement.

We offer a work-from-office role that provides growth opportunities in the US healthcare RCM industry. Strong communication and analytical skills, plus willingness to work night shifts, are essential for success.

Qualifications

• Bachelor's degree in any discipline.
• 1–5 years of US Healthcare AR Calling experience; Freshers welcome for Junior level.
• Good verbal and written English communication.
• Basic computer proficiency and familiarity with MS Office.
• Strong analytical, organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to work night shifts.

Responsibilities

• Follow up with insurance companies regarding outstanding claims and unpaid balances.
• Verify claim status and document updates in the system.
• Analyze denied, rejected, or underpaid claims and take action for resolution.
• Escalate complex claim issues when required.
• Maintain accurate records of calls, claim updates, and follow-up activities.
• Collaborate with internal teams to ensure timely claim resolution.
• Meet daily productivity and quality targets established by the organization.
• Adhere to HIPAA guidelines, confidentiality and data security standards.

Skills

Communication skills

MS Office

Analytical skills

Organizational skills

Problem-solving

Night shift readiness

Independent and team worker

Education

Bachelor's degree in any discipline

Tools

Microsoft Office

Job description

Hyprtask is seeking motivated and detail-oriented Junior and Mid-Level AR Callers to join our growing US Healthcare Revenue Cycle Management (RCM) team. In this role, you will be responsible for following up with insurance companies on outstanding claims, resolving claim-related issues, and ensuring timely reimbursement for healthcare services.

This is a Work from Office position that offers an excellent opportunity to build and grow a career in the US Healthcare Revenue Cycle Management industry.

Key Responsibilities

• Follow up with insurance companies regarding outstanding claims and unpaid balances.
• Verify claim status and accurately document updates in the system.
• Analyze denied, rejected, or underpaid claims and take appropriate action for resolution.
• Escalate complex claim issues when required.
• Maintain accurate records of calls, claim updates, and follow-up activities.
• Collaborate with internal teams to ensure timely claim resolution.
• Meet daily productivity and quality targets established by the organization.
• Adhere to company policies, HIPAA guidelines, confidentiality, and data security standards.

Qualifications

• Bachelor's degree in any discipline.
• 1–5 years of experience in US Healthcare Accounts Receivable (AR Calling). Freshers are welcome to apply for Junior-level positions.
• Good verbal and written communication skills in English.
• Basic computer proficiency and familiarity with Microsoft Office applications.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to work night shifts.

Preferred Skills

• Knowledge of US Healthcare Revenue Cycle Management (RCM) processes.
• Understanding of insurance claim follow-up, denials management, and payment posting is an advantage.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communication skills.

If you are looking to start or advance your career in the US Healthcare Revenue Cycle Management industry and are passionate about delivering quality results, we encourage you to apply and become a part of the Hyprtask team.