Process Associate (Quality Analyst)

Joulestowatts Business Solutions Pvt. Ltd.; Hyderabad; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Monthly bonuses

Gift cards

Paid overtime

Free pickup & drop

Pantry access

Attendance bonus

Project completion bonus

R&R rewards

Refreshment allowance

Overtime allowances

Free transport

Tea, coffee, 24/7 pantry

Global healthcare organization

Job summary

Joulestowatts Business Solutions Pvt. Ltd. is seeking a non-voice quality analysis professional in the healthcare insurance domain. You will review health insurance claims and member documents for accuracy and compliance, applying QA concepts to identify errors.

The role emphasizes attention to detail, data accuracy, and adherence to process standards, with a focus on delivering quality outputs in a healthcare setting.

Qualifications

• Any Graduate or Postgraduate (Non-Tech) required.
• BE/BTech/MTech/Ex-Optum candidates not eligible.
• Basic MS Excel and Word proficiency.
• Good communication skills.

Responsibilities

• Review health insurance claims & member documents.
• Identify errors using QA/manual testing concepts.
• Ensure quality & compliance in insurance processes.

Skills

MS Excel

MS Word

Communication skills

QA concepts

Education

Any Graduate/Postgraduate (Non-Tech)

Job description

Role & responsibilities

Role Overview

This is a non-voice quality analysis role within the healthcare insurance domain. You will be responsible for reviewing insurance-related documents and claims communication sent to members, ensuring accuracy, compliance, and quality standards.

What Youll Do:

• Review health insurance claims & member documents
• Identify errors using QA/manual testing concepts
• Ensure quality & compliance in insurance processes

Preferred candidate profile

Eligibility:

• Any Graduate/Postgraduate (Non-Tech)
• BE/BTech/MTech/& Ex-Optum candidates not eligible
• Basic MS Excel & Word
• Good communication skills

Perks and benefits

• Monthly Bonuses + Gift Cards
• Paid Overtime
• Free Pickup & Drop
• 24/7 Pantry Access
• 500/month 100% Attendance Bonus
• 500/month Project Completion Bonus
• 1,000/month R&R Rewards (Gift Cards)
• 300/month Refreshment Allowance
• Paid Overtime and shift allowances
• Free Transport (Home pickup & drop within radius)
• Pantry access (Tea, Coffee, Green Tea, Milk available 24/7)
• Opportunity to work at a leading global healthcare organization