Process Associate

Benwiz Infoservices; Mhalunge; On-site; INR 300,000 - 400,000; Full time

Job summary

Benwiz Infoservices is hiring a Process Associate in US Employee Benefits to work evening shifts from their Hinjewadi Phase 2 office in Pune. This entry-level role requires a Bachelor's degree and can consider fresh graduates with strong communication and analytical skills. Responsibilities include administering benefits programs, coordinating with clients, and supporting compliance and reporting. Candidates must be comfortable with night shifts and reside within a 10 km radius of the office.

Qualifications

• 3 years of experience (fresh graduates with strong communication skills are welcome).
• Interest in HR Operations, Employee Benefits, or US Healthcare workflows.

Responsibilities

• Administer and update employee benefits programs; process benefits enrollments and terminations.
• Communicate with employees and clients to explain benefits information.
• Coordinate with US clients and maintain accurate documentation.
• Support audits and reporting requirements.
• Work collaboratively in a structured environment.

Skills

Good verbal and written communication skills

Analytical thinking

Attention to detail

Multitasking

Education

Bachelor's degree in HR, Business Administration, Commerce, or a related field

Tools

MS Excel

MS Office

Job description

• Shift: US Shift (Evening/Night)
• We are hiring a Process Associate US Employee Benefits to support US employee benefits operations.
• This is a professional entry‑level role (1‑4 years of experience) designed for graduates who want to build a long‑term career in HR, Employee Benefits, or US Healthcare Operations.
• You will work from our Hinjewadi Phase 2 office, supporting employees and HR teams in the United States.
• This role involves working evening/night hours aligned with US time zones.

Key Responsibilities

• Administer and update employee benefits programs including medical, dental, vision, and life insurance plans; process benefits enrollments, terminations, and changes as per US guidelines.
• Communicate clearly and confidently with employees, HR teams, and clients to explain benefits information and resolve queries.
• Coordinate with US clients and insurance carriers; maintain accurate records, documentation, and compliance data; review, analyze, and resolve benefits‑related issues.
• Support audits and reporting requirements.
• Work collaboratively in a structured, process‑driven environment.

Qualifications

• Bachelor's degree in HR, Business Administration, Commerce, or a related field.
• 03 years of experience (fresh graduates with strong communication, interpersonal, and analytical skills are welcome).
• Good verbal and written communication skills with confidence in client interactions and calls; strong analytical thinking and attention to detail.
• Proficiency in MS Excel and MS Office applications.
• Ability to multitask and maintain accuracy in a fast‑paced environment.
• Interest in HR Operations, Employee Benefits, or US Healthcare workflows.

Eligibility & Work Conditions (Important)

• Candidates must be currently residing in Pune and must be within a 10 km radius of Hinjewadi Phase 2.
• This role requires working evening/night shifts.
• Candidates should apply only if they are comfortable with night‑shift work on a long‑term basis.