Process Associate

NAF Technology India; Chennai District; On-site; INR 400,000 - 560,000; Full time

Job summary

New American Funding India is looking for a process associate to support the back-end operations of the US mortgage domain. You will participate in knowledge transfer and perform procedural tasks to ensure accurate processing workflows.

Key requirements include strong English communication, ability to handle multiple priorities in a fast-paced environment, basic Excel, and willingness to work US night shifts (09:30 PM–06:30 AM IST).

Qualifications

• Arts and Science graduates with good communication skills.
• Excellent command of English spoken and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic Excel knowledge.
• Willing to work in US shift time zone (09:30 PM to 06:30 AM IST).

Responsibilities

• Develops and maintains thorough understanding of procedures and processes by participating in KT (knowledge transfer).
• Performs operational activities aligned with procedural requirements (e.g., documents review, indexing).

Skills

English fluency

Strong communication

Critical thinking

Time management

Basic Excel

Education

Arts and Science graduates

Job description

New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States

Company Website: www.newamericanfunding.com

To know more about NAF India click here - NAF India | New American Funding

As a process associate you will be engaged in performing back-end operations of US Mortgage domain. This role requires candidates with strong communication and critical thinking ability.

Responsibilities:

• Develops and maintains thorough understanding of procedures and processes by participating in KT Performs
• Operational activities aligning with procedural requirements (E.g., Documents review, Indexing, etc.)

Qualification & Core Competencies:

• Arts and Science graduates
• Excellent command of the English language being fluent in spoken and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic Excel Knowledge
• Willing to work in US shift time zone (09:30 PM to 06:30 AM