Principal Solution Architect (Payments & Banking)

iServeU; Chennai District; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

iServeU is looking for a Principal Solution Architect in Chennai to lead technical customer engagement and drive product evangelism for enterprise banking clients. The role demands extensive expertise in payments technology and a strong technical footing to bridge engineering with banking leaders.

Responsibilities include delivering high-impact demos, understanding the Indian payments landscape, and ensuring compliance with RBI regulations. The ideal candidate will have 8+ years in payments tech, preferably in a client-facing role, showcasing their ability to communicate effectively with financial institutions.

Qualifications

• Proved experience in payments technology and banking solutions.
• 8+ years of relevant experience with at least 3 in a client-facing role.
• Deep understanding of payment protocols and architecture.

Responsibilities

• Lead technical product demonstrations for banking executives.
• Articulate differentiation of our platform from legacy systems.
• Maintain authoritative understanding of payment lifecycle.

Skills

Payments technology expertise

Technical sales experience

Solution engineering skills

Understanding of Indian payments landscape

Client-facing communication

Job description

Position: Principal Solution Architect (Payments & Banking) Department: Technology / Technical Sales & Solution Engineering Location: Chennai, India (Full-Time) Reports To: Chief Technology Officer (CTO)

Company Overview

iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products. iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities. We process around 2500 transactions per second by levering distributed & auto scale technology like K8. Our core platform combines of 1200+ micro services. Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate. Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad. Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents. Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation. For more details visit: www.iserveu.in

Role Overview

We are seeking a high-caliber, deeply technical Principal Solution Architect to drive technical customer engagement, product evangelism, and solution architecture for our enterprise banking clients. Based out of our Chennai office, you will be the definitive technical voice of our product ecosystem. Your mission is two-fold: maintain absolute mastery over the complex, fast-evolving Indian payments landscape, and act as a trusted technical advisor to leadership teams at major commercial, retail, and cooperative banks. You will bridge the gap between core engineering and executive banking clients delivering deep-dive technical demonstrations, articulating feature differentiation, and instilling absolute confidence that our architecture can flawlessly handle mission-critical transaction volumes.

Core Responsibilities

1. Technical Customer Evangelism & Value Demonstration
   • High-Impact Technical Demos: Lead end-to-end technical product demonstrations for C-suite executives, IT heads, and chief architects at prospective banks.
   • Feature Differentiation: Clearly articulate how our platform stands out from legacy systems in terms of throughput, low latency, microservices architecture, automated failover mechanisms, and total cost of ownership (TCO).
   • Instilling Banking Confidence: Address complex architectural, infrastructure, and deployment queries on the spot. Proactively mitigate risk concerns to convince highly risk-averse banking committees that our product will scale seamlessly to their needs.
   • Proof of Concept (PoC) Ownership: Scrutinize RFP/RFI requirements from banks, design tailored technical solution blueprints, and oversee execution lines for high-stakes PoCs.
2. Payment Lifecycle & Architecture Mastery
   • End-to-End Lifecycle Ownership: Maintain an authoritative understanding of the full lifecycle of Indian payment railsincluding transaction switching, routing matrices, authorization loops, real time clearing, multi-party settlement, automated reconciliation, and dispute/chargeback management frameworks.
   • Technical Protocols: Demonstrate deep familiarity with payment messaging standards (ISO 8583, ISO 20022, JSON/RESTful APIs), cryptographic hardware integrations (HSMs), and database management systems optimized for heavy transaction concurrency.
3. Compliance & Regulatory Alignment
   • Indian Financial Guardrails: Ensure all solution architectures proposed to client banks perfectly align with the latest Reserve Bank of India (RBI) mandates and National Payments Corporation of India (NPCI) procedural guidelines.
   • Data & Security Mandates: Guide clients through our product's native compliance frameworks, including PCI-DSS, data localization laws, card tokenization rules, and strict access control guidelines.

Requirements & Experience

1. Mandatory Industry Pedigree Payments Tech Background
   • You must have a proven track record of working on the technical/engineering side of an established Indian payments technology company.
   • Direct experience at organizations providing payment switch/core-banking solutions is mandatory.
   • Banking Domain Trust: Minimum 812 years of core technical experience, with at least 3+ years in a client-facing technical sales, solution engineering, or advisory role directly facing Indian banks.
2. Deep Transactional Expertise Extensive technical familiarity with the Position: