Principal Implementation Manager (Enterprise Risk & Governance Platform)

Solytics Infotech; Pune District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Solytics Partners in Pune is seeking a Principal Implementation Manager to lead enterprise SaaS platform implementations for global financial institutions. This techno-functional role combines solution consulting, implementation management, programme delivery, stakeholder management, and business transformation.

You will partner with Product, Engineering, QA, DevOps, and Customer Success teams to design scalable solutions, configure the platform, and ensure successful delivery across multiple

Qualifications

• 10–15 years of experience implementing enterprise SaaS or workflow platforms.
• Experience leading end-to-end enterprise software implementations.
• Strong consulting and solutioning background.
• Experience managing multiple enterprise customers simultaneously.
• Proven experience working with large banks, financial institutions, or other regulated industries.
• Experience leading cross-functional teams across Product, Engineering, QA, and Customer Success.

Responsibilities

• Lead client discovery and solution workshops.
• Understand governance frameworks and regulatory requirements.
• Design future-state processes using the platform.
• Define implementation strategy, rollout approach, and adoption roadmap.
• Translate business requirements into functional designs.
• Own project planning, governance, and delivery.
• Coordinate cross-functional teams through the lifecycle.
• Lead production rollout and post-go-live support.

Skills

Solution consulting

Executive communication

Team leadership

Stakeholder management

Business process optimisation

Enterprise SaaS implementations

Tools

REST APIs

Identity & Access Management

Cloud architecture

Kubernetes

System integrations

Job description

Principal Implementation Manager (Enterprise Risk & Governance Platform)

10-15 Years

Pune

Full-Time

About Us:

Solytics Partners is a Global Analytics firm, recognized with multiple industry awards for innovation and excellence. Our team comprises experts with deep domain knowledge in risk, analytics, AI/ML, AML/FCC, and fraud. By converging this expertise with cutting-edge technologies like AI, Machine Learning, Generative AI, and Large Language Models (LLMs), we deliver powerful automated platforms and incisive point solutions.

Our offerings enable clients to streamline and future-proof their risk, AML, and analytics processes, comply seamlessly with global regulations, and safeguard financial systems. Whether it’s solving complex challenges or driving operational efficiency, Solytics Partners is committed to empowering organizations with transformative tools to stay ahead in an evolving regulatory landscape.

About the Role:

We are looking for an experienced Principal Implementation Manager to lead the implementation of an enterprise SaaS platform for global financial institutions.

This is a techno-functional leadership role that combines solution consulting, implementation management, programme delivery, stakeholder management, product configuration, and business transformation.

The successful candidate will work closely with enterprise customers to understand business processes, design scalable solutions, configure the platform, and successfully deliver implementations while collaborating with Product, Engineering, QA, DevOps, and Customer Success teams.

Key Responsibilities

Solution Consulting:

• Lead client discovery and solution workshops.
• Understand business processes, governance frameworks, and regulatory requirements.
• Design future-state business processes using the platform.
• Conduct fit-gap analysis and recommend scalable product-based solutions.
• Define implementation strategy, rollout approach, and adoption roadmap.
• Translate business requirements into functional solution designs.
• Drive standardisation and minimise unnecessary customisation.
• Own project planning, execution, governance, and delivery.
• Define implementation roadmaps and milestones.
• Manage project scope, timelines, budgets, risks, assumptions, and dependencies.
• Drive programme governance and executive reporting.
• Coordinate cross-functional teams throughout the implementation lifecycle.
• Lead production rollout and post-go-live support.

Product Configuration & Functional Design

Configure and implement enterprise platform capabilities such as:

• Workflow automation
• Business process configuration
• Assessment templates
• Governance frameworks
• Business rules
• User roles and permissions
• Notifications and alerts
• Dashboards and reporting
• Scheduling and task automation
• Document management
• Audit trails
• Integration configurations

Business Analysis

• Gather and document functional and non-functional requirements.
• Facilitate workshops with business and technology stakeholders.
• Prepare user stories and acceptance criteria.
• Manage change requests and requirement traceability.
• Recommend industry best practices.

Enterprise Delivery Leadership

• Product Management
• QA
• DevOps
• Infrastructure
• Customer Success
• Support Teams

Lead:

• Solution validation
• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Release planning

Stakeholder Management

Develop trusted relationships with senior customer stakeholders including:

• Business Heads
• Risk & Compliance Teams
• Operations
• PMO
• Information Security
• Executive Sponsors
• Present implementation progress, risks, mitigation plans, and executive updates to steering committees.

Customer Success & Adoption

• Deliver user training and knowledge transfer.
• Develop implementation playbooks and documentation.
• Drive customer satisfaction and long-term engagement.
• Identify opportunities for platform optimisation and expansion.

Product & Process Improvement

Partner with Product Management to:

• Build reusable implementation accelerators.
• Standardise deployment templates and best practices.
• Capture customer feedback to influence future product strategy.

Required Experience:

• 10–15 years of experience implementing enterprise SaaS or workflow platforms.
• Experience leading end-to-end enterprise software implementations.
• Strong consulting and solutioning background.
• Experience managing multiple enterprise customers simultaneously.
• Proven experience working with large banks, financial institutions, insurance companies, or other regulated industries.
• Experience leading cross-functional teams across Product, Engineering, QA, and Customer Success.

Preferred Industry Experience

Experience implementing platforms related to:

• Governance, Risk & Compliance (GRC)
• Operational Risk
• Regulatory Compliance
• AI Governance
• Enterprise Workflow Automation
• Banking Technology
• Digital Transformation Platforms

Technical Understanding:

Good understanding of:

• REST APIs
• Enterprise integrations
• Identity and Access Management (SSO, LDAP, OAuth, Azure AD)
• Workflow engines
• Database concepts
• Reporting platforms
• Cloud-based SaaS architecture
• Kubernetes and containerised deployments (high-level understanding)

Hands-on development experience is not mandatory, but the candidate should be comfortable discussing technical architecture and integration approaches with engineering teams and customer IT organisations.

• Solution consulting
• Executive communication
• Negotiation and conflict resolution
• Business process optimisation
• Team leadership and mentoring
• Customer relationship management

Success Metrics

• On-time delivery of enterprise implementations
• Customer satisfaction and successful platform adoption
• Quality of solution design and implementation
• Reduction in implementation timelines through reusable assets
• Successful go-lives with minimal critical issues
• Repeat business and customer expansion opportunities
• Contribution to product and process improvements

Preferred Background

• Candidates with implementation, consulting, or professional services experience in enterprise governance, risk, compliance, workflow automation, financial technology, or enterprise SaaS platforms will be highly preferred.
• Experience working with global consulting firms, enterprise software vendors, implementation partners, or regulated financial institutions is an advantage.