Presales System Engineer

Fortinet; Bhopal; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Fortinet in India is seeking a dynamic Pre-Sales System Engineer to support the sales team across technical matters in pre-sales, on calls, and post-sales for Public Sector clients.

You will collaborate closely with sales representatives to drive enterprise deployments of Fortinet solutions, providing technical leadership and consulting throughout the customer journey and RFP processes.

Qualifications

• 8+ years' experience in technical/pre-sales support as a sales or systems engineer.
• Stupendous presentation skills.
• 5-7 years' experience in Network & Security.
• Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV, etc.
• Preferably working in OEM.

Responsibilities

• Pre-sales: assist in qualifying sales leads from a technical standpoint.
• Respond to RFP compliances and manage pre-bid meetings.
• Sales calls: be the main technical resource on calls and educate customers on features and integration.
• Post-sales: lead technical contact for identified accounts and coordinate with support and engineering to resolve issues.
• Develop and support customer presentations and case studies; create POC documentation.

Skills

Networking & security

SD-WAN

Cloud security

Virtualization

NFV

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative to manage Public Sector customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer, you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
• Understand and follow escalation process
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create customer documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team.

• 8+ year's experience in technical/pre-sales support as a sales or systems engineer
• Stupendous presentation skills
• 5 - 7 years experience in Network & Security
• Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc
• Preferably working in OEM.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.