Systems Engineer - Emerging

Perception Point; Ernakulam; Presencial; INR 1 500 000 - 2 500 000; Tempo integral

Resumo da oferta

Fortinet in India is seeking a Pre-Sales System Engineer to support SMB accounts, working closely with a sales representative to handle technical pre-sales, sales calls, and post-sales matters.

You will craft complex Fortinet solution designs, respond to RFPs, train channel partners, and travel across India up to 25% while maintaining strong communication and presentation skills.

Qualificações

• Experience in pre-sales, RFP responses, and post-sales support.
• Ability to design complex Fortinet solutions and provide POCs.
• Willingness to travel across India (~25%).

Responsabilidades

• Assist in qualifying leads from a technical standpoint.
• Lead technical resource on sales calls.
• Provide channel partners training and oversight.
• Develop complex design and systems engineering configurations.
• Create documentation for POC.
• Collaborate with channel and sales management.
• Follow escalation process and coordinate with support/engineering.

Conhecimentos

Pre-sales

Systems engineering

Networking

Security solutions

Cloud security

SD-WAN

ZTNA

EDR/XDR

Channel training

Customer education

Descrição da oferta de emprego

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative to handle SMB accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer - Emerging you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
• Understand and follow escalation process
• Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions
• Provide complex design and systems engineering configurations
• Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
• Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Network, Cloud, Application and End point Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR etc.
• NOC/SOC Solutions such as SIEM, SOAR etc.
• Security solutions for Public and Private clouds.
• Knowledge of Fortinet Products / Solution and its competition.
• Should be able to do the POC to demonstrate the Fortinet Solutions to customers.
• Willing to travel across India. Approx. travel 25%.
• Good communication and presentation skill.