Presales Solutions Consultant

Xperteez Technology; Kolkata District; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Xperteez Technology is seeking a product presales specialist with enterprise CPaaS/SaaS experience to drive pre-sales strategies for WhatsApp and RCS offerings. You will collaborate with product managers and stakeholders, translate technical capabilities into tailored solutions, build persuasive proposals, and help grow wallet share across key accounts in a fast-evolving OTT messaging space.

Join a dynamic team that values collaboration, proactive problem-solving, and customer success in a

Qualifications

• Minimum 3+ years as a product presales specialist in an Enterprise CPaaS/SaaS domain.
• Deep knowledge of CPaaS/SaaS market and OTT channels like WhatsApp and RCS.
• Excellent verbal and written communication skills.
• Self-starter with a solution-oriented mindset and ability to work in a multi-stakeholder environment.

Responsibilities

• Collaborate with product manager and stakeholders to define and implement pre-sales strategy for CPaaS domain and industry vertical.
• Collaborate with product manager and stakeholders to define and implement pre-sales strategy for WhatsApp and RCS.
• Drive the development of compelling value propositions and solution proposals for WhatsApp and RCS.
• Conduct market research to identify opportunities to drive revenue targets.
• Partner with cross-functional teams to understand offerings, differentiations, and capabilities.
• Translate WhatsApp and RCS capabilities into tailored client solutions.
• Oversee the creation of detailed, persuasive proposals in response to client RFPs/RFIs.
• Support sustained customer success and growth of wallet share in assigned domains.
• Stay ahead of industry trends and Meta/Google updates regarding WhatsApp Business and RCS.

Skills

Presales

CPaaS/SaaS market

WhatsApp & RCS

Communication

Self-starter

Collaboration

Job description

• Minimum 3+ years of experience as a product presales specialist in an Enterprise from CPaaS/SaaS domain is preferred.
• Strong knowledge of the CPaaS/SaaS market, technical solutions and its competitive landscape (specifically deep domain understanding of OTT communication channels like WhatsApp and RCS).
• Exceptional communication skills, both verbal and written.
• Self-starter with a positive and solution-oriented mindset.
• Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system.

Roles and Responsibilities:

• Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical.
• Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain (WhatsApp and RCS) and industry vertical.
• Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our WhatsApp and RCS offerings to potential clients.
• Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets.
• Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of our service offerings, differentiations, and capabilities.
• Translate WhatsApp and RCS technical capabilities into tailored solutions that address clients' unique requirements.
• Conduct presentations and engage in strategic discussions with decision-makers across all levels, showcasing our solutions' value proposition and demonstrating how WhatsApp and RCS business messaging align with the clients' business goals.
• Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings' strengths and differentiation.
• Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts.
• Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and OTT platforms, specifically keeping track of Meta and Google ecosystem updates regarding WhatsApp Business and RCS solutions.