PreSales Product Specialists – CPaaS–OTT

Smartping Ai Private Limited; India; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading company is seeking a PreSales Product Specialist to drive business growth in CPaaS. The role involves developing presales strategies, collaborating with stakeholders, and showcasing the value of innovative solutions to enterprise customers. Ideal candidates will have significant experience in product sales within the CPaaS domain and exhibit strong communication and collaboration skills.

Qualifications

• 7-15+ years of experience in product sales, focusing on Enterprise CPaaS.
• Strong knowledge of Whatsapp business messaging and Conversational AI.
• Exceptional communication and collaboration skills.

Responsibilities

• Develop and implement presales strategies for CPaaS domains.
• Conduct market research and identify revenue opportunities.
• Collaborate with cross-functional teams to craft tailored solutions.

Skills

Communication

Market Research

Collaboration

Problem Solving

Job description

On-site | Product and Marketing | Full-time | PreSales Product Specialists | 4+ Years

The role will be responsible for developing and implementing the presales strategies for the domains of CPaaS – OTT Platforms, to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analyzing the customer’s use cases and crafting the techno-commercial solution. The incumbent will be a market-facing, subject matter expert focused on enterprise customers unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions.

Roles and Responsibilities

• Collaborate closely with the product manager and the business stakeholders to define and implement the pre-sales strategy for the assigned CPaaS domain and industry vertical. Drive the development of compelling value propositions and solution proposals that effectively communicate the benefits of our offerings to potential clients.
• Conduct thorough market research and analysis to identify new opportunities to drive the revenue targets.
• Work in close partnership with cross-functional teams and partners, including technical and CSD, to gain an in-depth understanding of our service offerings, differentiations, and capabilities. Translate the technical capabilities into tailored solutions that address clients’ unique requirements.
• Conduct presentations and engage in strategic discussions with decision makers across all levels, showcasing our solutions’ value proposition and demonstrating how they align with the clients’ business goals.
• Oversee the creation and submission of detailed, accurate, and persuasive proposals and bids in response to client RFPs/RFIs. Ensure that proposals effectively communicate our offerings’ strengths and differentiation.
• Responsible for the sustained customer success and growth of the wallet share in the assigned domains and accounts.
• Stay at the forefront of industry trends, competitor offerings, and emerging technologies within the CPaaS and Whatsapp business messaging domain.

Required Skills

• Overall 7-15+ years of experience with 3+ years of prior industry experience as a product sales specialists in an Enterprise CPaaS domain.
• Strong knowledge of the CPaaS market and technical solutions, specifically Whatsapp business messaging and Conversational AI and its competitive landscape.
• Exceptional communication skills, both verbal and written.
• Self-starter with a positive and solution-oriented mindset.
• Demonstrated ability to work collaboratively and deliver in a multi-stakeholder eco-system.

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