Presales Head

Cross Identity; Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

Cross Identity in Bangalore is seeking an experienced Presales Head to lead IAM pre-sales engagements, design solutions, and guide the sales cycle with deep technical expertise. You will mentor the team, deliver compelling product demonstrations, proofs of concept (POCs), and technical presentations to clients, and tailor IAM solutions to business needs.

The role requires ten-plus years in Identity and Access Management, strong leadership, and excellent communication to translate complex

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Advanced certifications in IAM technologies are preferred.
• Minimum of 10 years in Identity and Access Management with strong technical expertise.

Responsibilities

• Provide technical leadership and mentorship to team members, fostering a culture of continuous learning and growth.
• Act as a SME in Identity and Access Management, providing guidance across projects, pre-sales engagements, and support operations.
• Ensure alignment between business goals and technical solutions, driving customer success and satisfaction.
• Collaborate with cross-functional teams, including Product Management, Engineering, Sales, and Customer Success.
• Identify opportunities for process improvements and technical innovations to enhance efficiency and product delivery.
• Collaborate with the sales team to understand customer requirements and provide technical expertise during the sales process.
• Design and deliver compelling product demonstrations, Proof of Concepts (POCs), and technical presentations to potential clients.
• Analyze customer environments and recommend tailored Cross Identity IAM solutions that meet business and technical requirements.
• Address technical queries, objections, and RFP/RFI responses to support successful deal closures.
• Stay updated with the latest IAM trends and technologies to position CI effectively in competitive markets.

Job description

Presales Head

Job Category: Pre-Sales Job Type: Permanent Job Location: Bangalore Experience: 10 to 12 Years Employment Type: Full-time

Company Overview:

Cross Identity (www.crossidentity.com) is a leading provider of Identity and Access Management (IAM) solutions for small, medium, and mid-market organizations. Our solution empowers organizations to manage user access and authorization across all their systems, applications, and devices while maintaining the highest standards of security and compliance. We are dedicated to helping our customers achieve their digital transformation goals, and our innovative solutions have earned us a reputation as a trusted brand in the IAM space.

A career in Cyber Security, especially in IAM ensures guaranteed growth as demand for professionals, including in business development and sales.

Cross Identity has a massive growth plan with exciting career opportunities. You will have the exciting opportunity to help drive the growth and shape the future of an emerging technology in Cyber Security’s Identity Access Management space.

About the Role:

This role require strong technical acumen in Identity and Access Management (IAM), leadership capabilities, and excellent problem-solving skills to support CI’s mission of delivering secure, scalable, and customer-centric IAM solutions.

Key Responsibilities:

General Responsibilities:

• Provide technical leadership and mentorship to team members, fostering a culture of continuous learning and growth.
• Act as a subject matter expert (SME) in Identity and Access Management, providing guidance across projects, pre-sales engagements, and support operations.
• Ensure alignment between business goals and technical solutions, driving customer success and satisfaction.
• Collaborate with cross-functional teams, including Product Management, Engineering, Sales, and Customer Success.
• Identify opportunities for process improvements and technical innovations to enhance efficiency and product delivery.

IAM Technical Lead – Pre-Sales Team

• Collaborate with the sales team to understand customer requirements and provide technical expertise during the sales process.
• Design and deliver compelling product demonstrations, Proof of Concepts (POCs), and technical presentations to potential clients.
• Analyze customer environments and recommend tailored Cross Identity IAM solutions that meet business and technical requirements.
• Address technical queries, objections, and RFP/RFI responses to support successful deal closures.
• Stay updated with the latest IAM trends and technologies to position CI effectively in competitive markets.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced certifications in IAM technologies are preferred.
• Experience: Minimum of 10 years in Identity and Access Management with strong technical expertise in areas like Access Management, Identity Governance, Privileged Access Management, and Single Sign-On.
• Certifications: Relevant IAM certifications (e.g., CISSP, CISM, CISA, or vendor-specific certifications like SailPoint, Saviynt, Okta, Ping, etc.) are a plus.

Key Skills:

• Strong technical knowledge of IAM protocols (SAML, OAuth, OpenID Connect), Directory Services, MFA, and Identity Federation.
• Strong technical knowledge of Identity Management processes such as User Lifecycle Management, Provisioning/deprovisioning, and Access request and approval processes
• Good understanding of the Access Governance processes such as Access Review and recertification, Segregation of Duties (SoD) violations, Orphan and Dormant accounts, and Entitlement management
• Proven experience in solution architecture, technical troubleshooting, and system integration.
• Excellent leadership and team management skills with the ability to mentor and develop technical talent.
• Strong problem-solving abilities with a customer-centric approach.
• Outstanding communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience with scripting languages (e.g., Java, PowerShell, Python) and API integrations is an advantage.