Presales - CX

Movate; Chennai District; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

A leading BPO company in Chennai is seeking a Senior Associate with 3-5 years of bid management experience. The candidate will develop strategies, research proposals, and manage client interactions, ensuring competitive presentation and winning bids. Proficiency in English and BPO experience are required. The position supports a hybrid work environment.

Qualifications

• 3-5 years of experience in bid management or related fields.
• Experience in operations and dealing with clients is preferred.
• Knowledge of P&L management is essential.

Responsibilities

• Develop strategies for successful bids highlighting key differentiators.
• Research and write proposals while adhering to timelines.
• Manage client visits and presentations during the bidding process.

Skills

BPO experience

Strong analytics skills

Client facing roles

Proposal development

English language proficiency

Job description

Responsibilities

We are seeking dynamic bid managers with international BPO experience who can take on challenging projects to create proposals that portray us in the best light in front of prospects and clients, thereby giving us a competitive edge. Matching the right solution and offerings aligned to the stated/unstated needs while working with various functional stakeholders to arrive at the same.

• Devising a successful strategy for winning a bid, including pinpointing the unique selling points (key differentiators) of the organization, knowing the company’s operating and profit margins, and understanding the clients’ specific requirements.
• Researching, writing, and/or checking proposals while tracking and adhering to required timelines.
• Working with internal stakeholders and the client organization to obtain the information required to compile the bid.
• Assessing and addressing the technical and commercial risks relating to the bid.
• Responding to clients’ and other stakeholders’ queries before, during, and after the bid has been submitted.
• Managing client visits and presentations for a successful bid.

Experience & Location

• Experience: 3‑5 years
• Location: Chennai / Bangalore / Hyderabad

Role

• Senior Associate
• Work from Office (Hybrid)

Qualifications

• Should have BPO experience in any domain – travel, hospitality, healthcare, BFSI, Tech Support or any other.
• Experience in operations/delivery/bid management would be a preferred.
• Should have been a part of client facing roles, leading, and creating WBR/MBR/QBR.
• Strong analytics skills and eye for detail with working knowledge and experience of P&L.
• English language proficiency is a must.

Good to have

• Experience in Proposal development, Opportunity summary creation and pricing models.
• Good knowledge of Shipley’s proposal writing and management.
• Shipley’s/APMP certification is a plus.
• PMP certification and leading projects would be an added advantage.

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