Presales Consultant

Magneum Technology; Gurugram District; On-site; INR 167,000 - 279,000; Full time

Job summary

HouseEazy is looking for a confident and result-oriented Telecaller to handle customer calling for the Gurgaon real estate market. You will generate leads, follow up with customers, and coordinate with the sales team to drive conversions.

The role requires strong Hindi communication, basic computer skills, and the ability to work with CRM/Excel. Knowledge of the Gurgaon market is a plus and English is an added advantage.

Qualifications

• Fluent Hindi communication; English is an added advantage.
• Experience in telecalling, telesales, lead generation or customer support.
• Knowledge of Gurgaon real estate market is preferred.
• Basic computer skills and ability to maintain call records.
• Target-oriented, confident and customer-focused.

Responsibilities

• Make outbound calls to prospective customers and generate leads.
• Understand customer requirements and share relevant property details.
• Follow up with leads and schedule site visits for the sales team.
• Maintain customer data and update call records in CRM/Excel.
• Coordinate with the sales team for lead conversion and follow-ups.
• Handle customer queries professionally.

Skills

Hindi communication

Telecalling

Lead generation

Customer support

Gurgaon real estate knowledge

Basic computer skills

Follow-up skills

Target oriented

Job description

Job Summary

HouseEazy is looking for a confident and result-oriented Telecaller to handle customer calling for the Gurgaon real estate market. The candidate should have good communication skills and the ability to generate leads, follow up with customers, and coordinate with the sales team.

Key Responsibilities

• Make outbound calls to prospective customers and generate leads.
• Understand customer requirements and share relevant property details.
• Follow up with leads and schedule site visits for the sales team.
• Maintain customer data and update call records in CRM/Excel.
• Coordinate with the sales team for lead conversion and follow-ups.
• Handle customer queries professionally.

Required Skills

• Good communication skills in Hindi; English is an added advantage.
• Experience in telecalling, telesales, lead generation, or customer support.
• Knowledge of the Gurgaon real estate market is preferred.
• Basic computer knowledge and follow-up skills.
• Target-oriented, confident, and customer-focused.

Preferred Industry: Real Estate / Property / PropTech