Presales Associate

Nibav Lifts; Chennai District; On-site; INR 250,000 - 380,000; Full time

Job summary

Nibav Lifts in Chennai, Tamil Nadu is seeking a Sales Associate to engage with prospective customers, qualify leads, and coordinate product demos. You will explain features, manage communications, and maintain CRM records to support the sales team.

The role requires strong communication, negotiation, and Kannada language skills, with the ability to thrive in a fast-paced office setting. This is an on-site, office-based position at No.115, Nibav Towers, Neelankarai, Chennai.

Qualifications

• Excellent verbal and written communication is essential.
• Strong interpersonal and negotiation abilities.
• Customer-focused approach with a can-do attitude.
• Ability to function in a fast-paced sales environment.
• Proficient in MS Excel and MS Office.
• Baseline experience with CRM tools is preferred.
• Kannada language proficiency is mandatory.

Responsibilities

• Contact and engage with prospective customers through calls, emails, and other channels.
• Understand customer requirements and qualify leads for the sales team.
• Schedule appointments and product demonstrations for Sales Managers.
• Explain product features and benefits to potential customers.
• Follow up with leads and maintain regular communication.
• Maintain accurate customer information and sales activities in the CRM.
• Coordinate with the sales team to ensure smooth lead handover.
• Achieve daily, weekly, and monthly lead generation and qualification targets.
• Build and maintain positive customer relationships.

Skills

Communication

Interpersonal skills

Negotiation

Customer focus

Fast-paced environment

MS Excel

MS Office

Follow-up

Kannada

Tools

CRM tools

Job description

Role & responsibilities

Work from Office

• Contact and engage with prospective customers through calls, emails, and other communication channels.
• Understand customer requirements and qualify leads for the sales team.
• Schedule appointments and product demonstrations for Sales Managers.
• Explain product features and benefits to potential customers.
• Follow up with leads and maintain regular communication.
• Maintain accurate customer information and sales activities in the CRM.
• Coordinate with the sales team to ensure smooth lead handover.
• Achieve daily, weekly, and monthly lead generation and qualification targets.
• Build and maintain positive customer relationships.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Customer-focused approach.
• Ability to work in a fast-paced environment.
• Basic knowledge of CRM tools.
• Good MS Excel and MS Office skills.
• Strong follow-up and convincing skills.
• Kannada is Mandatory

Location: No.115, Nibav Towers, 1st Street, Kazura Garden, Neelankarai, Chennai 600041