Pre Sales Intern (WFO- Koramangala)

RoomAdda; Bengaluru; On-site; INR 51,000 - 61,000; Full time

Benefits offered by this job

Certificate of Completion

Letter of Recommendation

PPO opportunity

Mentorship

Job summary

RoomAdda is seeking responsive Presales Associate Interns to engage WhatsApp API based leads and guide them through the early sales funnel. You will respond to each incoming chat, understand housing needs, and follow up to move prospects toward the next step, gaining hands-on presales experience.

In Bengaluru, this 6-month internship offers real-world exposure to lead qualification, CRM logging, and collaboration with sales teams, with a monthly stipend up to ₹5,000 and potential for a PPO based

Qualifications

• Pursuing or recently completed Bachelor’s degree in BCom, BBA, or related fields.
• Strong written communication and interpersonal skills.
• Comfortable managing high-volume chat conversations with attention to detail and tone.
• Self-motivated, responsive, and target-oriented.
• Basic proficiency in MS Office and comfort learning new chat/CRM tools.
• Genuine interest in presales, customer engagement, or the proptech/rental sector.

Responsibilities

• Respond promptly to all incoming leads on the WhatsApp API platform, ensuring no chat goes unattended.
• Understand each prospect's housing requirement and share relevant listings and information clearly.
• Qualify leads by gathering key details such as budget, location preference, and move-in timeline.
• Conduct systematic follow-ups with warm and pending leads to keep them engaged and moving toward conversion.
• Maintain accurate and updated chat logs, lead status, and follow-up records in CRM tools.
• Escalate and hand over qualified, sales-ready leads to the relevant tele-calling or field team.
• Coordinate with internal teams to ensure accurate and consistent information is shared with prospects.
• Identify recurring queries or drop-off patterns in chats and flag them for process improvement.
• Meet and exceed daily and weekly response-time and conversion targets.

Skills

Strong written communication

Interpersonal skills

Self-motivated

Target-oriented

Education

Bachelor's degree in BCom/BBA

Tools

CRM tools

MS Office

WhatsApp API tools

Job description

Performance Incentives: Up to ₹5,000 per month

Duration: 6 Months

Location: Christ Incubation Centre, CHRIST (Deemed to be University), Dharmaram

About the Role

RoomAdda is looking for responsive and detail-oriented Presales Associate Interns to

cater to our WhatsApp API-based lead engagement. This role is centred around first-

touch conversations, where you will respond to every incoming chat lead, understand

their housing requirement, and nurture them through timely follow-ups until they are

ready for the next step in the sales funnel. You'll gain hands-on experience in presales

communication, lead qualification and conversational conversion.

Key Responsibilities

• Respond promptly to all incoming leads on the WhatsApp API platform, ensuring no chat goes unattended.
• Understand each prospect's housing requirement and share relevant listings and information clearly.
• Qualify leads by gathering key details such as budget, location preference, and move-in timeline.
• Conduct systematic follow-ups with warm and pending leads to keep them engaged and moving toward conversion.
• Maintain accurate and updated chat logs, lead status, and follow-up records in CRM tools.
• Escalate and hand over qualified, sales-ready leads to the relevant tele-calling or field team.
• Coordinate with internal teams to ensure accurate and consistent information is shared with prospects.
• Identify recurring queries or drop-off patterns in chats and flag them for process improvement.
• Meet and exceed daily and weekly response-time and conversion targets.

Benefits of the Internship

• Real-world exposure to presales communication and lead nurturing strategies.
• Hands-on skills in WhatsApp API tools, lead qualification, and CRM systems.
• Mentorship from experienced sales and growth professionals.
• Earn a Certificate of Completion and potentially a Letter of Recommendation.
• Gain a PPO opportunity based on performance.

Required Skills & Qualifications

• Currently pursuing or recently completed a Bachelor's degree in BCom, BBA, or related fields.
• Strong written communication and interpersonal skills.
• Comfortable managing high-volume chat conversations with attention to detail and tone.
• Self-motivated, responsive, and target-oriented.
• Basic proficiency in MS Office (Excel, Word, PowerPoint) and comfort learning new chat/CRM tools.
• Genuine interest in presales, customer engagement, or the proptech/rental sector