Customer Success - Internship

Apport Software Solutions Private Limited; Mumbai; On-site; INR 78,000 - 112,000; Full time

Benefits offered by this job

Certificate

Job summary

Apport Software Solutions Private Limited is offering an in-office 6-month internship in Mumbai to support the Customer Success team. You will assist with onboarding, understand client requirements, and collaborate with Sales, Product, and Support to ensure a seamless experience.

Eligible candidates are pursuing BTech or BCA and possess strong communication, multitasking and problem-solving abilities, with a customer-first attitude and eagerness to learn.

Qualifications

• Students currently pursuing BTech, BCA or related fields are preferred.
• Strong communication and problem-solving skills.
• Good organizational and multitasking abilities.
• A customer-first attitude with eagerness to learn.

Responsibilities

• Assist the Customer Success team in onboarding new clients.
• Understand client requirements and resolve queries timely.
• Collaborate with Sales, Product, Support teams to ensure smooth customer experience.
• Track customer engagement and gather feedback for continuous improvement.
• Prepare reports and documentation related to customer interactions.

Skills

Attention to Detail

Multitasking

Problem Solving

Interpersonal skills

Effective Communication

Education

BTech or BCA (pursuing)

Job description

About the internship:

• 1. Assist the Customer Success team in onboarding new clients.
• 2. Understand client requirements and ensure timely resolution of their queries.
• 3. Collaborate with internal teams (Sales, Product, Support) to deliver a smooth customer experience.
• 4. Track customer engagement and gather feedback for continuous improvement.
• 5. Prepare reports and documentation related to customer interactions.

Who can apply:

Only those candidates can apply who:

1. are available for full time (in-office) internship
2. can start the internship between 2nd Nov'26 and 7th Dec'26
3. are available for duration of 6 months
4. are from Mumbai only
5. have relevant skills and interests

Stipend:

INR₹ 7,000 - 10,000 /month

Deadline:

2026-12-02 23:59:59

Other perks:

Certificate

Skills required:

Attention to Detail, Multitasking, Problem Solving, Interpersonal skills and Effective Communication

Other Requirements:

1. 1. Students currently pursuing BTech, BCA or related fields are preferred.
2. 2. Strong communication and problem-solving skills.
3. 3. Good organizational and multitasking abilities.
4. 4. A customer-first attitude with eagerness to learn.

About Company:

Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.