PRACTICE DIRECTOR - Cloud Management

Happiest Minds Technologies; Bengaluru; On-site; INR 4,500,000 - 8,000,000; Full time

Job summary

Happiest Minds Technologies in Bengaluru seeks a seasoned Practice Director for Cloud Infrastructure Services to drive strategy, solution development, presales enablement, and delivery governance across cloud, data center infrastructure, DevOps, and SRE. The role requires deep expertise across public, private, and hybrid cloud, with a track record of shaping differentiated offerings.

The ideal candidate will build service offerings, engage customers at senior levels, manage partner ecosystems,

Qualifications

• Bachelor's degree in Engineering, Science or related technical fields.
• 15-20 years of relevant industry experience.
• Certifications in DC and cloud technologies from leading OEMs and cloud service providers, plus ITIL or PMP certifications (advantage).
• Experience managing OEM and cloud service provider partnerships.
• Broad exposure to DC, cloud, hybrid cloud, DevOps, SRE, AI, automation, and emerging infra technologies.
• Strong communication, presentation and customer management skills.

Responsibilities

• Lead practice strategy, capability development, and service offering creation across DC infra, cloud, hybrid cloud, DevOps, and SRE services.
• Support presales and solutioning by shaping proposals, architectures, effort estimates, commercial inputs, and executive presentations.
• Own technical delivery governance for strategic engagements, ensuring solution quality, feasibility, risk management, and alignment with outcomes.
• Develop reusable frameworks, best practices, reference architectures, automation accelerators, and delivery playbooks.
• Manage relationships with customers, OEMs, cloud providers, alliance partners, sales, delivery teams, and internal stakeholders to strengthen market position.

Skills

Strategy leadership

Solution architecture

Presales enablement

Delivery governance

Stakeholder management

Team mentorship

Cloud infrastructure

Hybrid cloud

SRE

Automation

OEM partnerships

Customer engagement

Education

Bachelor's degree in Engineering/Science

Job description

Band: C7

Role / Designation: Practice Director - Cloud Infrastructure Services

Role Overview

The Practice Director, Cloud Infrastructure Services will lead the strategy, solution development, presales enablement, and delivery governance for cloud, data center infrastructure, DevOps, and SRE services. This role requires strong expertise across public, private, and hybrid cloud environments, including consulting, assessment, architecture, deployment, migration, automation, modernization, and operations. The Practice Director will collaborate closely with sales, delivery, operations, customers, OEMs, cloud service providers, and internal practice leaders to design differentiated, practical, and business-aligned infrastructure solutions.

The ideal candidate will be a senior practice leader with proven ability to build service offerings, support strategic pursuits, engage customers at senior levels, own technical solution outcomes, manage partner ecosystems, and develop next-generation DC, cloud, hybrid cloud, DevOps, and SRE capabilities.

Responsibilities

• Lead practice strategy, capability development, and service offering creation across DC infrastructure, cloud, hybrid cloud, DevOps, and SRE services.
• Support presales and solutioning activities by shaping customer proposals, solution architectures, effort estimates, commercial inputs, and executive-level presentations.
• Own technical delivery governance for strategic engagements, ensuring solution quality, operational feasibility, risk management, and alignment with customer business outcomes.
• Develop and institutionalize reusable frameworks, best practices, reference architectures, automation accelerators, and delivery playbooks.
• Manage relationships with customers, OEMs, cloud service providers, alliance partners, sales teams, delivery teams, and internal stakeholders to strengthen market positioning and execution quality.
• Build, mentor, and enable high-performing teams by driving competency development, utilization effectiveness, technical depth, and readiness for emerging infrastructure technologies.
• Operate with a collaborative and outcome-focused approach while managing priorities, stakeholder expectations, and tight deadlines in a dynamic business environment.

Qualifications & Experience

• Bachelor?s degree in Engineering, Science or related technical fields
• 15-20 years of relevant industry experience
• Certifications in DC and cloud technologies from leading OEMs and cloud service providers, along with ITIL or project management certifications, will be an added advantage.
• Prior experience managing OEM and cloud service provider partnerships will be a strong advantage.
• Broad exposure to DC, cloud, hybrid cloud, DevOps, SRE, AI, automation, and emerging infrastructure technologies and trends.
• Strong communication, presentation and customer management skills are a must

Cloud Infrastructure,Hybrid Cloud,Cloud Transformation,Practice Management,Presales,Data Center Modernization,DevOps,Site Reliability Engineering (SRE),Infrastructure Services,Cloud Strategy,Technology Consulting