Post Sales Manager (Real Estate Exp)

Weekday AI (YC W21); Navi Mumbai; On-site; INR 800,000 - 1,000,000; Full time

Job summary

A leading real estate firm in Navi Mumbai is seeking a Post-Sales Manager with at least 15 years of experience. The role involves overseeing a team, ensuring compliance with legal requirements, and managing client relationships while coordinating with banks for loan processing. Strong leadership and communication skills are essential. Compensation ranges from Rs 800,000 to Rs 1,000,000 annually, with a full-time employment type.

Qualifications

• Minimum 15 years of experience in post-sales operations within the real estate sector.
• Proven ability to lead and manage teams with experienced professionals.
• Strong knowledge of legal compliance, stamp duty, property registration, GST, and RERA regulations.

Responsibilities

• Lead and manage a team of 4-5 post-sales professionals.
• Oversee end-to-end post-sales processes, from sales closure to possession.
• Manage stamp duty payments and property registrations.

Skills

Client-facing communication skills

Management of post-sales teams

Knowledge of legal compliance

Proficiency in ERP/CRM systems

Excel skills

Tools

Salesforce CRM

Job description

5 days ago Be among the first 25 applicants

This range is provided by Weekday AI (YC W21). Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay range

This role is for one of the Weekday's clients

Salary range: Rs 800000 - Rs 1000000 (ie INR 8-10 LPA)

Min Experience: 10 years

Location: Vashi, Navi Mumbai, Mumbai

JobType: full-time

As a Post-Sales Manager, you will be responsible for supervising a team, ensuring smooth execution of post‑sales processes, and maintaining compliance with regulatory and financial requirements. You will act as the bridge between clients, internal teams, and external stakeholders like banks and government authorities. This role demands hands‑on experience in property registration, GST calculations, RERA compliance, and loan processing. Strong record‑keeping, ERP/CRM usage, and client communication skills are essential to succeed in this position.

Requirements

Key Responsibilities:

• Lead and manage a team of 4-5 post-sales professionals, including experienced staff, ensuring efficient workflow and accountability
• Oversee end-to-end post-sales processes, from sales closure to possession
• Manage stamp duty payments, property registrations, and other legal formalities independently
• Calculate GST and RERA-mandated RR values for units at regular intervals
• Coordinate with banks to obtain APF, sanction letters, and facilitate smooth loan processing
• Maintain accurate filing, documentation, and record-keeping for all post-sales activities
• Communicate effectively with clients, both face-to-face and via phone or email, ensuring clarity and professionalism
• Draft and send mass communications, including emails and messages, for customer updates and notifications
• Collaborate with internal teams to ensure smooth coordination and timely resolution of post-sales issues
• Utilize ERP/CRM systems (e.g., Salesforce CRM) to track, manage, and report on post-sales activities
• Leverage advanced Excel skills for reporting, tracking, and analysis of post-sales data

What Makes You a Great Fit:

• Minimum 15 years of experience in post-sales operations within the real estate sector
• Proven ability to lead and manage teams with experienced professionals
• Strong knowledge of legal compliance, stamp duty, property registration, GST, and RERA regulations
• Experience coordinating with banks for loan processing and financial approvals
• Excellent client-facing communication skills and interpersonal abilities
• Proficiency in ERP/CRM systems such as Salesforce CRM and strong Excel skills
• Ability to work independently, prioritize tasks, and ensure process efficiency
• Detail-oriented with strong record-keeping, documentation, and organizational skills

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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