Possession CRM

Royal Green Realty; Gurugram District; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

Royal Green Realty in Gurugram is seeking a dedicated possession coordinator to manage the end-to-end possession process for customers. You will coordinate possession schedules, documentation, handover, and resolve issues while maintaining accurate customer records and ensuring a positive handover experience.

The role requires real estate experience, strong CRM handling, excellent communication, and coordination skills.

Formación

• Real estate experience is mandatory.
• Experience in CRM/customer handling, preferably in possession or handover.
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Proficiency in MS Office and CRM software.

Responsabilidades

• Manage the complete possession process for customers.
• Coordinate with customers regarding possession schedules, documentation, and handover.
• Resolve customer queries and ensure timely closure of issues.
• Coordinate with Sales, Projects, Finance, and Legal teams for smooth possession.
• Maintain accurate customer records and possession-related documentation.
• Ensure a positive customer experience throughout the handover process.

Conocimientos

Real estate experience

CRM handling

Communication skills

Coordination abilities

Herramientas

MS Office

CRM software

Descripción del empleo

Key Responsibilities:

• Manage the complete possession process for customers.
• Coordinate with customers regarding possession schedules, documentation, and handover.
• Resolve customer queries and ensure timely closure of issues.
• Coordinate with Sales, Projects, Finance, and Legal teams for smooth possession.
• Maintain accurate customer records and possession-related documentation.
• Ensure a positive customer experience throughout the handover process.

Requirements:

• Real estate experience is mandatory.
• Experience in CRM/customer handling, preferably in possession or handover.
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Proficiency in MS Office and CRM software