Policy Head – Mortgages

Skillventory; Mumbai, Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A financial services company in Mumbai seeks an experienced professional to formulate and implement the credit policy framework for their Housing Loan product. This role includes ensuring process efficiencies, engaging with stakeholders for product innovation, and maintaining compliance with internal systems and regulations. The ideal candidate will support system changes for data improvement and prepare monthly reporting. Strong analytical and communication skills are essential.

Responsibilities

• Formulation & implementation of credit policy framework for Housing Loan product.
• Ensuring process & underwriting efficiencies through tech initiatives.
• Adherence to credit policy and guidance for stakeholders.
• Maintaining internal systems and compliance.
• Tracking portfolio triggers and risk management.
• Engaging with stakeholders for product innovation.
• Supporting system changes for data quality improvements.
• Preparing monthly newsletters and MIS.
• Ensuring adherence to Internal audit/RCSA/regulatory/compliance observations for process/policy improvement.
• Ensuring superior & consistent customer service.
• Preparation of monthly newsletters and MIS.

Job description

Responsibilities

• Formulation & implementation of credit policy framework for Housing Loan product within regulatory guidance & risk appetite of the bank.
• Ensuring process & underwriting efficiencies through tech initiatives/digitalization.
• Ensuring adherence to credit Policy and guidance/clarifications on policy parameters to stakeholders.
• Ensure adherence to internal systems, controls & processes to ensure efficiency, risk management, operational risk management and compliance.
• Tracking portfolio triggers, risk appetite level, NPA/write off trends, quality of static asset pool.
• Peer interaction and stakeholder engagement across locations product innovation through localized & segment specific norms.
• Support system changes to improve quality of data and ease of processes.
• Periodical health councils, management reviews, stakeholder reviews, monthly risk update/risk newsletters, stakeholder reviews.
• Ensuring adherence to Internal audit/RCSA/regulatory/compliance observations for process/policy improvement.
• Ensuring superior & consistent customer service.
• Preparation of monthly newsletters and MIS.