Playout Operator

Tata Consultancy Services; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Tata Consultancy Services in Bangalore is seeking a Playout Operator II to ensure timely loading of playlists and media into the transmission platform. You will act as SME for playout delivery, monitor logs, and escalate issues while coordinating with internal and external teams.

The role requires experience in broadcast playout operations, strong communication in English, and a proactive approach to troubleshooting and process improvements.

Qualifications

• Broadcast playout operations experience.
• Strong English communication.
• Knowledge of content/media formats.
• Experience with media transport methods.
• Stakeholder management.

Responsibilities

• Load TV playlists and materials into the transmission platform on time.
• Monitor and report SLA status and maintain logs.
• Act as SME and liaison for playout delivery to internal/third-party teams.
• Manage insertion of secondary elements and configuration of new channels as directed.

Skills

Broadcast playout

Problem solving

Content creation

Communication skills

English fluency

Process improvement

Technical concepts

Job description

Playout Operator II

Desired Experience Range: 2+ years

Location of Requirement: Bangalore

As part of the Inetsat Playout team, the role will require performing operational tasks consistently and to exacting standards to validate and load TV playlists and materials into the transmission platform in time for broadcast. The role requires in depth knowledge of the Inetsat platform and following documented procedures that make up the operational workflow. As a subject matter expert (SME) they will act as the primary liaison for playout delivery, reporting and escalating to the correct internal or third-party team, incorrect or missing materials (longform, promos or commercials) and scheduling issues. Also responsible for monitoring and maintaining accurate logs, reporting on SLA status, and handling any other matter related to the playout platform which may arise, managing the insertion of secondary elements and the configuration of any new channels and services as directed.

Required Education, Experience/Skills/Training:

Minimum and Preferred.

• Experience related to Broadcast playout operations.
• Energetic self-starter with a logical approach to problem solving and a technical aptitude.
• Knowledge related to content creation, media formats, audio format and media transport methods.
• Strong communication skills and an ability to navigate both internal and external stakeholders.
• Proficient in spoken and written English
• Enthusiastic about innovation and championing process improvements.
• Be conversant in modern technical concepts and engineering practices to participate in detailed story discussions, feature scoping or solutions building.