Platform Operations Implementation

Pico; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Pico in Pune District is seeking a Platform Implementation Engineer to build and validate servers, automate processes, and support clients with secure systems infrastructure. The ideal candidate should have 4 to 8 years of experience in server management, with a strong foundation in RedHat Linux, virtual machines, and scripting. This role involves customer interactions, troubleshooting server issues, and requires flexibility in working hours. Pico is an equal opportunity employer committed to diversity.

Qualifications

• 4 - 8 years of experience in server management in the financial industry.
• Experience with building, provisioning physical and logical servers.
• Experience with Infrastructure as Code (IaC) tools.

Responsibilities

• Build and validate servers based on client requirements.
• Automate processes and provide stable systems infrastructure.
• Troubleshoot and resolve server-related issues for client systems.

Skills

RedHat Linux

Virtual machine technologies

Server hardware

Bash

Ansible

Microsoft Windows Server

Active Directory

Education

Computer Science or Information Systems degree

Tools

Red Hat Satellite

HPE hardware

Dell EMC hardware

Python

Gitlab

Job description

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Purpose of the role

The Platform Implementation Engineer will be responsible for building and validating servers. In addition, the engineer is responsible for automating processes and providing Pico and our clients with secure and stable systems infrastructure. Platform Implementation Engineers may also be called on to investigate and resolve server problems. This is a customer-facing role, with individual responsibility for delivering quality service, supporting our client base and providing excellent customer service.

Ideal Candidate Profile

The ideal candidate has a solid foundation in RedHat Linux operating systems, virtual machine technologies (KVM, Hyper‑V, Nutanix, VMWare ESXi), server hardware from industry leaders such as HPE or Dell EMC, bash, and Ansible. The candidate should be familiar with ITIL (or comparable) incident response, problem management and change management procedures. Must be comfortable working with Microsoft Windows Server and Active Directory.

Responsibilities and duties (including but not limited to)

• Perform server builds from scratch based on client requirements using Red Hat Satellite, Ansible
• Perform server end‑of‑support OS rebuilds / upgrades, ESXi upgrades and firmware updates as required for stability and security.
• Use scripts, Ansible and automation to support deployment and maintenance of applications and system settings.
• Provide tertiary expertise in troubleshooting, diagnosing and resolving server related issues for client systems.
• Deliver an outstanding level of service to Pico’s customer base.
• Collaborate with vendors, market participants, and financial exchanges as needed to support customer requirements
• Create necessary technical and system documentation including diagrams, flowcharts, and scheduled reporting.
• Collaborate with Platform Operations, Implementation and Engineering to improve efficiency and manageability.

Education, Skills, and background (incl. Education and Experience Requirements)

• Computer Science, Information Systems, comparable degrees, or equivalent work experience
• 4 - 8 years of experience in building, provisioning and supporting servers in financial industry
  • At least 4 years of solid experience in building, provisioning physical and logical servers
• Experience in a financial industry preferred.
• Experience with Red Hat Enterprise Linux and Microsoft Windows.
• Experience with Red Hat Satellite.
• Experience with building bare metal servers and virtual machine technologies (KVM, Hyper‑V, Nutanix, VMWare ESXi).
• Experience with HPE and Dell hardware and relevant systems management software.
• Experience scripting in Bash, Ansible and Python
• Experience with Infrastructure as Code (IaC) tools like Ansible to automate deployment, provisioning and configuration ensuring consistency
• Experience in creating detailed deployment documents, runbooks and architectural diagrams and conduct knowledge transfer sessions for internal teams
• Experience with CI/CD pipeline management using Gitlab
• Strong network server‑side network skills with an understanding of IP routing, TCP/IP, multicast, DNS, NTP and PTP.
• Strong client‑interaction communication and customer service skills

Working hours
Rotating shift pattern

Shift 1
Working days
Tuesday to Saturday
Working hours(Weekdays)
14:30 IST to 23:30 IST
Working hours(Saturday)
13:30 IST to 22:30 IST

Shift 2
Working days
Tuesday to Saturday
Working hours(Weekdays)
07:30 IST to 16:30 IST
Working hours(Saturday)
06:30 IST to 15:30 IST

Working Arrangements

The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions / geographies including but not limited to EMEA, USA and APAC). The role will require the engineer to work from Tuesday to Saturday week (Sunday and Monday being the weekly off days). This role may occasionally include on‑call support as necessary.

Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.