Purpose of the role
The Platform Implementation Engineer will be responsible for building and validating servers. In addition, the engineer is responsible for automating processes and providing Pico and our clients with secure and stable systems infrastructure. Platform Implementation Engineers may also be called on to investigate and resolve server problems. This is a customer‑facing role, with individual responsibility for delivering quality service, supporting our client base and providing excellent customer service.
Responsibilities and duties
- Perform server builds from scratch based on client requirements using Red Hat Satellite, Ansible
- Perform server end‑of‑support OS rebuilds / upgrades, ESXi upgrades and firmware updates as required for stability and security.
- Use scripts, Ansible and automation to support deployment and maintenance of applications and system settings.
- Provide tertiary expertise in troubleshooting, diagnosing and resolving server related issues for client systems.
- Deliver an outstanding level of service to Pico’s customer base.
- Collaborate with vendors, market participants, and financial exchanges as needed to support customer requirements
- Create necessary technical and system documentation including diagrams, flowcharts, and scheduled reporting.
- Collaborate with Platform Operations, Implementation and Engineering to improve efficiency and manageability.
Education, Skills, And Background (incl. Education And Experience Requirements)
- Computer Science, Information Systems, comparable degrees, or equivalent work experience
- 4 — 8 years of experience in building, provisioning and supporting servers in financial industry
- At least 4 years of solid experience in building, provisioning physical and logical servers
- Experience in a financial industry preferred.
- Experience with Red Hat Enterprise Linux and Microsoft Windows.
- Experience with Red Hat Satellite.
- Experience with building bare metal servers and virtual machine technologies (KVM, Hyper‑V, Nutanix, VMWare ESXi).
- Experience with HPE and Dell hardware and relevant systems management software.
- Experience scripting in Bash, Ansible and Python
- Experience with Infrastructure as Code (IaC) tools like Ansible to automate deployment, provisioning and configuration ensuring consistency
- Experience in creating detailed deployment documents, runbooks and architectural diagrams and conduct knowledge transfer sessions for internal teams
- Experience with CI/CD pipeline management using Gitlab
- Strong network server‑side network skills with an understanding of IP routing, TCP/IP, multicast, DNS, NTP and PTP.
- Strong client-interaction communication and customer service skills
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.