Pharmacy Assistant

Apollo Pharmacy; Turakapalle; On-site; INR 180,000 - 240,000; Full time

Job summary

Apollo Pharmacy seeks a Pharmacy Assistant to support the pharmacist in dispensing medicines per doctor prescriptions and manage stock and billing tasks. The role emphasises accurate Prescription fulfilment, patient counseling, and ensuring 100% stock availability for prescriptions.

You will handle customer inquiries, assist with home delivery, and maintain cold chain storage, inventory records, and daily reconciliations to support smooth pharmacy operations.

Qualifications

• Assist the Pharmacist in dispensing drugs per prescription.
• Coordinate substitutions with doctor when medicines unavailable.
• Verify medicines against bill for patient and items.
• Check stock, MRP, batch number and expiry before entering into computer.
• Maintain records and ensure cash handling at billing counter when required.

Responsibilities

• Assist Pharmacist in dispensing and prescription fulfilment.
• Counsel patients and maintain customer relations.
• Ensure accurate billing and stock verification.
• Maintain cold chain storage and storage conditions.
• Manage inventory and stock transfers with stores/DC as needed.
• Attend to home delivery orders and inbound customer queries.
• Keep shift handover clear and ensure smooth operations.

Skills

Pharmacy operations

Prescription dispensing

Stock management

Customer counseling

Cash handling

Tools

Billing software

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.
• Substitution of medicines is to be consulted with the doctor.
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill.
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

• To counsel the patients /customers on health, the reaction of medicines.
• To maintain good relations with customers/doctors.
• To maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders.
• Also, handle patient queries and issues concerning drug therapy and drug information.
• Handle cash in billing counter as and when required.

Cold Chain Management

• Storing the drugs under proper conditions of refrigeration and security.
• To prepare bills in computer and collect the cash.
• Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability.
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers).
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency.
• To maintain the record for no stock items and follow-up the same.
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack wise verification of fast-moving items.
• Ensure shift hand-over and take-over is given before leaving the work area.
• Focus on sales and strive to attain the target of the pharmacy.
• Perform any other job assigned by the in-charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives. NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.