Pharmacy Assistant

Apollo Pharmacy; Anantapuram; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Apollo Pharmacy invites applications for a Pharmacy Assistant / Pharmacy Aide to support the Pharmacist in dispensing drugs, verify prescriptions, and counsel customers.

You will manage stock, handle billing, ensure cold chain integrity, and coordinate home deliveries, while maintaining records and delivering courteous service to patients and doctors.

Qualifications

• Diploma in Pharmacy or relevant pharmacy retail experience.
• Knowledge of dispensing and prescription checks.
• Stock management and order placement.
• Customer service and cash handling.

Responsibilities

• Assist pharmacist in dispensing drugs per doctor prescriptions.
• Counsel patients and maintain good relations with customers/doctors.
• Manage cold chain storage and daily stock verification.
• Enter stocks in computer and handle billing at the counter.
• Ensure 100% stock tally and timely home deliveries.

Skills

Pharmacy operations

Customer counseling

Stock management

Cash handling

Medicine safety

Education

Diploma in Pharmacy

Tools

Billing software

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.
• Substitution of medicines is to be consulted with the doctor.
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill.
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

• To counsel the patients /customers on health, the reaction of medicines.
• To maintain good relations with customers/doctors.
• To maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders.
• Also, handle patient queries and issues concerning drug therapy and drug information.
• Handle cash in billing counter as and when required.

Cold Chain Management

• Storing the drugs under proper conditions of refrigeration and security.
• To prepare bills in computer and collect the cash.
• Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability.
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers).
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency.
• To maintain the record for no stock items and follow-up the same.
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack wise verification of fast-moving items.
• Ensure shift hand-over and take-over is given before leaving the work area.
• Focus on sales and strive to attain the target of the pharmacy.
• Perform any other job assigned by the in-charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives. NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.