Pharmacy Assistant

Apollo Pharmacy; Pendra; On-site; INR 140,000 - 210,000; Full time

Job summary

Apollo Pharmacy is seeking a Pharmacy Assistant/Pharmacy Aide to support pharmacists in dispensing medicines and managing stock. The role includes patient counselling, prescription verification, and accurate billing.

You will coordinate with in-house pharmacies for unavailable medicines, monitor cold chain storage, handle inbound calls for drug information, and assist with home delivery orders. Eligibility note: Non-Pharmacy qualifications with relevant Pharmacy Retail experience are considered.

Qualifications

• NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• Arrange medicines from in-house pharmacies when not available for 100% prescription.
• Consult doctor before substituting medicines.
• Cross-check issuing medicines with the bill for patient name, items, quantity, expiry.
• Check stock availability and raise indent based on stock for the pharmacy.
• Counsel patients/customers on health and medicines.
• Maintain good relations with customers/doctors.
• Maintain the free home delivery register and follow up deliveries.
• Handle inbound calls focusing on drug information and patient counselling.
• Handle queries concerning drug therapy and information.
• Handle cash at the billing counter when required.
• Store drugs under proper refrigeration and security.
• Prepare bills in computer and collect cash.
• Check quantity, MRP, batch number and expiry before entry.
• Enter stocks in computer and print receipts from stores for cross-checking.
• Import/export stock via BT with nearby pharmacies when needed.
• Coordinate with DC for stock emergencies and follow up on no-stock items.
• Ensure 100% physical stock tallies by category twice a week.
• Daily rack-wise verification of fast-moving items.
• Ensure shift hand-over/take-over at end of shift.
• Focus on sales and attain pharmacy targets.
• Perform other duties as assigned by in-charge as needed.

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.
• Substitution of medicines is to be consulted with the doctor.
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill.
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

• To counsel the patients /customers on health, the reaction of medicines.
• To maintain good relations with customers/doctors.
• To maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders.
• Also, handle patient queries and issues concerning drug therapy and drug information.
• Handle cash in billing counter as and when required.

Cold Chain Management

• Storing the drugs under proper conditions of refrigeration and security.
• To prepare bills in computer and collect the cash.
• Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability.
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers).
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency.
• To maintain the record for no stock items and follow-up the same.
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack wise verification of fast-moving items.
• Ensure shift hand-over and take-over is given before leaving the work area.
• Focus on sales and strive to attain the target of the pharmacy.
• Perform any other job assigned by the in-charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives. NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.