Personal Banker (Inbound Branch Banking)

Kotak Mahindra Bank Limited; Beed; On-site; INR 180,000 - 240,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a Senior Personal Banker - Inbound for its Beed branch. The role focuses on handling day-to-day cash and non-cash transactions while ensuring a seamless customer experience and operational accuracy.

The candidate should possess a strong sense of responsibility, excellent communication skills, and attention to detail to effectively address customer needs and promote banking services.

Qualifications

• Detail-oriented and customer-focused Personal Banker.
• Excellent communication skills are essential.
• Ability to handle cash and non-cash transactions accurately.

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Skills

Customer service

Communication

Attention to detail

Cash handling

Job description

Personal Banker-Inbound_Branch Banking-Service_Beed

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team.

The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail.

As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Experience Level Senior Level