Performance Associate

Accenture in India; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

A leading global professional services company is seeking a Performance Associate in Mumbai. The ideal candidate should have 1-2 years of experience in employee and labor relations, strong customer orientation, and a bachelor's degree in any discipline. Responsibilities include improving workforce performance and solving routine problems within a team. This role requires strong communication skills and a willingness to work in a BPO environment.

Qualifications

• 1-2 years of business experience with Comp & Benefits/GM/ER/Performance management background.
• Willing to work in rotational shifts.
• Exposure to BPO industry.

Responsibilities

• Solve routine problems through precedent and referral to general guidelines.
• Interact within your own team and direct supervisor.
• Contribute as part of a team with a focused scope of work.

Skills

Strong customer orientation

Problem solving skills

Team work & collaboration

Strong communications skills (Written & Verbal)

Attention to detail & quality driven

Education

Bachelor's degree (Any discipline)

Tools

MS Office/Excel

Job description

Join to apply for the Performance Associate role at Accenture in India

Skill required: Employee Services - Employee and Labor Relations

Designation: Performance Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

Improve workforce performance and productivity, boost business agility, increase revenue and reduce costs. Manage the labor laws, which encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.

What are we looking for?

Strong customer orientation, 1-2 years of business experience with Comp & Benefits/GM/ER/Performance management background. Resilient and able to work under pressure. Attention to detail & quality driven – in communications and all system transactions. Strong communications skills (Written & Verbal). Problem solving skills. Team work & collaboration. Multi-cultural awareness. Willing to work in rotational shifts. Versant score should be 62. Passing the psychometric test a must. Work from Office – Mandatory. Exposure to BPO industry. Knowledge of MS Office/Excel skills. Bachelor’s degree (Any discipline).

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.