People Services Advisor (Workday HCM Specialist)

dentsu; Pune District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Dentsu in Pune, India seeks an HR Executive with strong Workday HCM expertise to manage end-to-end HR operations.

You will participate in module testing, data audits, supervisor/positions maintenance, and compensation updates.

The role emphasizes AI-enabled HR analytics, process automation, and effective collaboration with HR Tech and cross-functional teams.

Qualifications

• Masters degree in HR, Business Administration, or related field.
• Minimum 5 years of experience in HR.
• At least 3 years of handson experience in Workday HCM.
• Working knowledge of applying AI in day-to-day HR operations.
• Strong proficiency in MS Office, especially Excel and Word.
• Excellent verbal and written communication skills.
• Adaptable, proactive, and willing to take on challenging tasks.
• Strong analytical mindset and attention to detail.

Responsibilities

• Participate in new Workday module testing, enhancement validation, and system implementation activities.
• Perform regular Workday data audits to ensure accuracy, completeness, and compliance with company standards.
• Manage and update Workday supervisory organizations (Sup Orgs), positions, and employee data.
• Handle Workday compensation updates, including salary changes, allowances, and compensation events.
• Support Workday enhancement requests by performing impact analysis, testing, and providing recommendations.
• Manage the Help Center / HR ticket queue, ensuring prompt and accurate resolution of Workday-related queries.
• Collaborate with HR Tech and cross-functional teams for system improvements and process automation.
• Ensure data integrity in Workday by conducting periodic checks and coordinating corrections with stakeholders.
• Assist in creating and updating Workday SOPs, user guides, and process documentation.
• Ability to leverage AI-enabled HR systems and analytics to automate transactional processes, improve data accuracy, and drive operational efficiency.

Skills

Workday HCM

HR operations

QA testing

Data audits

Queue management

Communication skills

Analytical mindset

MS Excel

Process automation

Education

Masters degree in HR/Business Admin

Tools

Excel

Word

AI-enabled HR systems

Job description

We are seeking an HR Executive with a strong background in Workday HCM and endtoend HR operations. The candidate must have handson experience in Workday configurations, testing, data audits, queue management, and supporting Workday enhancements. Strong communication skills, adaptability, and the ability to handle challenging tasks are essential.

Key Responsibilities (Workday HCM Focus)

• Participate in new Workday module testing, enhancement validation, and system implementation activities.
• Perform regular Workday data audits to ensure accuracy, completeness, and compliance with company standards.
• Manage and update Workday supervisory organizations (Sup Orgs), positions, and employee data.
• Handle Workday compensation updates, including salary changes, allowances, and compensation events.
• Support Workday enhancement requests by performing impact analysis, testing, and providing recommendations.
• Manage the Help Center / HR ticket queue, ensuring prompt and accurate resolution of Workday-related queries.
• Collaborate with HR Tech and cross-functional teams for system improvements and process automation.
• Ensure data integrity in Workday by conducting periodic checks and coordinating corrections with stakeholders.
• Assist in creating and updating Workday SOPs, user guides, and process documentation.
• Ability to leverage AI-enabled HR systems and analytics to automate transactional processes, improve data accuracy, and drive operational efficiency.

Required Skills & Qualifications

• Masters degree in HR, Business Administration, or related field.
• Minimum 5 years of experience in HR.
• At least 3 years of handson experience in Workday HCM.
• Working knowledge of applying AI in day-to-day HR operations.
• Strong proficiency in MS Office, especially Excel and Word.
• Excellent verbal and written communication skills.
• Adaptable, proactive, and willing to take on challenging tasks.
• Strong analytical mindset and attention to detail. .