People Operations Generalist (US)

Azilen Technologies; Ahmedabad District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Azilen Technologies is seeking an experienced HR Operations professional to support and optimize HR processes across the employee lifecycle, with emphasis on US benefits administration, leave management, and compliance. You will drive operational excellence through documentation, process redesign, and automation, partnering with cross-functional teams for an exceptional employee experience.

The role requires 5+ years in HR Operations, hands-on Workday HCM expertise, and strong knowledge of US

Qualifications

• 5+ years of experience in HR Operations or People Operations.
• Hands-on Workday HCM experience including benefits processing and QLEs.
• Strong knowledge of US leave programs (FMLA, etc.) and immigration processes.

Responsibilities

• Support HR Operations across the employee lifecycle with US-focused benefits and compliance.
• Document workflows, identify inefficiencies, and drive automation initiatives.
• Collaborate with cross-functional teams and immigration counsel as needed.

Skills

HR Operations

Workday HCM

US Benefits & Compliance

US Immigration Processes

Documentation & Process Improvement

Ticketing & SLA Management

Communication Skills

Tools

Confluence

Notion

Zapier

n8n

Job description

Support and optimize HR Operations processes across the employee lifecycle, with a strong focus on US benefits administration, leave management, compliance, immigration coordination, and employee support. This role will drive operational excellence through process improvements, documentation, automation initiatives, and exceptional employee experience while partnering closely with cross-functional stakeholders.

Who You Are:

• 5+ years of experience in HR Operations or People Operations with significant exposure to US benefits administration and compliance
• Hands-on experience with Workday HCM, including benefits processing, qualifying life events (QLEs), leave administration, employee lifecycle transactions, and compliance reporting
• Strong understanding of US leave programs including FMLA, STD, LTD, parental leave, personal leave, and state-specific leave requirements
• Familiarity with US immigration processes including H-1B, L-1B, OPT/CPT, and PERM, along with internal coordination responsibilities supporting immigration counsel
• Knowledge of US employment and benefits compliance regulations including ERISA, ACA, COBRA, FMLA, EEO-1, OSHA, and Section 125 plans
• Experience documenting workflows, identifying process inefficiencies, and supporting process redesign initiatives
• Excellent employee service orientation with strong written and verbal communication skills
• High attention to detail and ability to manage structured documentation and compliance-related work
• Experience managing HR ticket queues, meeting service level agreements, and balancing transactional and judgment-based work
• Willingness to work CST-aligned hours to support collaboration with US-based teams
• Comfortable working in an AI-first environment and contributing to automation and operational improvement initiatives

What Will Excite Us:

• Experience supporting Canadian benefits administration and compliance requirements
• Experience partnering with external immigration counsel and managing immigration-related processes
• Exposure to Canadian or global immigration programs beyond US immigration support
• Experience working with leave administration vendors and benefits providers
• Knowledge of HRA administration, retirement plans, 401(k) programs, and DOL compliance activities
• Experience using HR ticketing systems and knowledge management platforms such as Confluence or Notion
• Familiarity with automation platforms such as Zapier, n8n, or similar workflow automation tools
• Strong process improvement mindset with the ability to scale HR operations effectively

What Will Excite You:

• Opportunity to play a key role in supporting a growing global workforce
• Exposure to complex US HR operations, benefits, compliance, and immigration processes
• Partner closely with cross-functional teams including HR, Payroll, Legal, and external vendors
• Drive process improvements and automation initiatives that enhance employee experience
• Work in a collaborative, fast-paced, and technology-driven environment
• Contribute to building scalable HR operations practices for a growing organization

Shift Timings:

US Shift

Location:

Ahmedabad (Work from Office) or Remote