Payments Business Analyst

Transaction Network Services (TNS); Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Transaction Network Services (TNS) Bengaluru-based role is a Product Owner/Business Analyst who will partner with product managers, clients, and software teams to define payment solutions and ensure compliance with industry standards.

You will translate business needs into technical requirements while aligning with EMV, PSD2/SCA, and PCI standards, and manage the product backlog within an Agile environment.

Qualifications

• 5+ years of experience as a Business Analyst in the payments industry.
• Experience with protocols like ISO 8583, EMV, and alternative payment methods.
• Experience with acquirers, PSPs, and payment processors.
• Hands-on experience with payment APIs and JSON/XML messaging.
• Understanding of regulatory frameworks (PCI-DSS, PSD2, SCA).
• Ability to write BRDs, functional specs, and API documentation.
• Backlog management as product owner in Scrum.
• Strong collaboration in Agile environments.

Responsibilities

• Act as SME on card payments with EMV and Card Not Present experience.
• Provide expertise in payment protocols (ISO 8583, NEXO ISO20022, messaging formats).
• Understand transaction lifecycle across issuers, acquirers, processors, and merchants.
• Collaborate with development teams to design payment API specs for third-party integrations.
• Define requirements for authentication, authorization, and settlement flows.
• Document user stories, process flows, UI/UX mockups.
• Ensure security using PCI-DSS, 3DS, HSM and related standards.
• Engage with product managers to shape payments roadmap and requirements.
• Liaise with clients, acquirers, and processors to guide technical needs.
• Participate in Agile/Scrum ceremonies and backlog refinement.
• Showcase functionality to stakeholders and gather early feedback.
• Train colleagues on payments industry and TNS services.

Skills

Payments domain

Agile/Scrum

BRD writing

Stakeholder collaboration

Tools

RESTful APIs

JSON/XML

API documentation

Job description

Overview

In this role, you will work closely with product managers, clients, and software development teams to define payment solutions, ensure compliance, and enhance our transaction processing capabilities. You will play a critical role in translating business needs into technical requirements while ensuring alignment with industry standards and best practices.

You will also act as a Product Owner within the scrum team, managing the product backlog of requirements, priority and necessary clarification.

Responsibilities

Payments & Industry Standards

• Act as the subject matter expert on card payments, with working experience on EMV and Card Not Present (Ecommerce) projects.
• Provide expertise in payment protocols such as ISO 8583, NEXO ISO20022, and proprietary acquirer-specific messaging formats.
• Understanding the transaction lifecycle across issuers, acquirers, processors, and merchants.
• Familiarity with alternative payment options (e.g., digital wallets, BNPL etc.)
• Familiarity with Fuel Fleet Cards & Loyalty Cards desired.
• Work closely with scheme rules (Visa, Mastercard, AMEX, etc.), ensuring compliance with schemes such as EMV and PSD2/SCA regulations, PCI.

Technical & API Integration

• Collaborate with development teams to design and document payment API specifications, ensuring seamless integration with third-party providers.
• Define functional and non-functional requirements for payment processing applications, including authentication, authorization, and settlement flows.
• Document user stories and requirements, process flows, UI and UX mockups
• Work with tokenization, encryption, and security standards (PCI-DSS, 3DS, HSM, etc.) to ensure secure transactions.

Product & Stakeholder Engagement

• Partner with product managers to shape the payments roadmap and define requirements based on business needs and market trends.
• Act as a liaison between clients, acquirers, and payment processors, understanding their needs and providing technical guidance.
• Work within an Agile/Scrum environment, contributing to sprint planning, managing backlog refinement, and user story definition.
• Take a lead role in showcasing functionality which is being developed to stakeholders, seeking early feedback
• Collaborate with other Business Analysts and colleagues, providing training and understanding of the payments industry and TNS services.

Qualifications

Experience/Qualifications:

• 5+ years of experience as a Business Analyst in the payments industry.
• Experience working with protocols such as ISO 8583, NEXO, EMV, and alternative payment methods.
• Experience working with acquirers, PSPs, and payment processors.
• Hands‑on experience with payment APIs, RESTful web services, and JSON/XML messaging.
• Understanding of regulatory and compliance frameworks (e.g., PCI-DSS, PSD2, SCA).
• Ability to write clear BRDs, functional specifications, and API documentation.
• Manage and maintain the product backlog, working as a product owner within a scrum team.
• Strong collaboration skills with cross-functional teams in an Agile environment.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.