Payment Associate

Harris Computer; Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Harris Computer in Mumbai, India, seeks an experienced Revenue Cycle Management analyst to handle payment posting, denial management, and accurate reporting. You will process ERA/EOBs, apply payer adjustments, and balance daily deposits while ensuring HIPAA compliance.

The role requires collaboration with billing and A/R teams to resolve discrepancies and improve cash flow. The ideal candidate has 1–3 years in medical billing, strong Excel skills, and knowledge of major RCM systems.

Qualifications

• 1-3 years of experience in medical billing, payment posting, or revenue cycle management.
• Understanding of insurance reimbursement, medical billing, and denial management.
• Proficiency in MS Excel and payment reconciliation.
• Knowledge of HIPAA regulations and compliance standards.

Responsibilities

• Post payments from insurers, government programs, and patients into the RCM system.
• Process ERA and manual EOBs and apply adjustments, refunds, and write-offs per payer rules.
• Balance daily deposits with posted payments and reconcile discrepancies.
• Identify and post insurance denials; ensure timely follow-up for resolution.
• Generate daily to monthly reports on payment trends, denials, and discrepancies.
• Coordinate with billing, A/R, and insurers to resolve payment issues and respond to inquiries.

Skills

Experience in medical billing

Strong communication & collaboration

Analytical & problem-solving skills

Independent and team work

Education

Bachelor’s degree in accounting, Finance, Business Administration, or related field

Tools

EPIC

eClinicalWorks

NextGen

Athenahealth

Kareo

Cerner

Job description

Primary Functions

1. Payment Processing & Posting
   • Post payments from insurance companies, government programs (Medicare/Medicaid), and patients into the RCM system.
   • Process Electronic Remittance Advices (ERA) and manual Explanation of Benefits (EOB).
   • Apply necessary adjustments, refunds, and write-offs per payer guidelines.
   • Balance and reconcile daily deposits with posted payments.
2. Denial Management & Reconciliation
   • Identify and post insurance denials while ensuring timely follow-up for resolution.
   • Work with the billing and accounts receivable teams to correct claim errors and resubmit claims.
   • Track underpayments and roll up discrepancies to the RCM Manager.
3. Reporting & Documentation
   • Maintain accurate payment records and reconciliation reports.
   • Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies.
   • Ensure compliance with company policies and industry regulations (HIPAA, Medicare guidelines).
4. Communication & Collaboration
   • Coordinate with the billing team, accounts receivable, and insurance companies to resolve payment discrepancies.
   • Respond to inquiries from internal teams regarding posted payments.
   • Escalate unresolved payment issues to the appropriate leadership.

Job Qualifications

1. Bachelor’s degree in accounting, Finance, Business Administration, or a related field (preferred).
2. 1-3 years of experience in medical billing, payment posting, or revenue cycle management.
3. Experience working with RCM software (e.g., EPIC, eClinicalWorks, NextGen, Athenahealth,Kareo or Cerner
4. Strong understanding of insurance reimbursement, medical billing, and denial management.
5. Proficiency in MS Excel, accounting principles, and payment reconciliation.
6. Knowledge of HIPAA regulations and compliance standards.

Additional Qualifications (Good to Have)

Any diploma or Higher Degree.

Soft/ Behavior Skills

• Good Communication and Collaboration.
• Strong ARO
• Ability to work both independently and as part of a team
• Strong analytical and creative problem-solving skills

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award-winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long-term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at [e-mail]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.