Patient Care Specialist

Neuracle Health; India; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Hands-on brain stimulation tech

Certification in EASE therapy

Competitive salary

Growth path into ops or training

Impact on patients' mental health

Job summary

Neuracle Health is seeking a frontline Patient Care Associate to travel to patient homes daily and deliver EASE brain stimulation and EEG therapy, guiding cognitive emotional training and educating families on treatment goals.

The role emphasizes empathy, strong interpersonal skills, and precise reporting via mobile apps. A valid driver's license and willingness to travel within city limits are required; fluency in Hindi and basic English is expected.

Qualifications

• Valid driver's license and willingness to travel daily within city limits.
• Comfortable using mobile/tablet apps for reporting.
• Fluent in Hindi and basic English.
• Warm, empathetic demeanor and strong interpersonal skills.

Responsibilities

• Travel to patient homes daily to administer EASE brain stimulation & EEG therapy.
• Guide patients through cognitive emotional training exercises.
• Educate families on treatment goals and answer common questions.
• Monitor for side effects and elevate concerns to clinical supervisors.
• Maintain strict hygiene, equipment sanitization, and safe handling.
• Provide emotional support and motivation during sessions.
• Report daily to the Patient Care Manager; participate in monthly performance reviews.

Education

B Pharmacy students

Psychiatric Nurses (B.Sc Nursing / GNM with mental health exposure)

Registered Nurses (GNM / B.Sc Nursing)

Paramedical professionals with home care or device experience

Psychologists or therapy assistants with fieldwork exposure

Lab technicians experienced in patient-facing roles

Job description

Role & responsibilities

• Travel to patient homes daily to administer EASE brain stimulation & EEG therapy.
• Guide patients through cognitive emotional training exercises.
• Educate families on treatment goals and answer common questions.
• Monitor for side effects and elevate concerns to clinical supervisors.
• Maintain strict hygiene, equipment sanitization, and safe handling.
• Provide emotional support and motivation during sessions.
• Report daily to the Patient Care Manager; participate in monthly performance reviews.

Preferred candidate profile

Preferred Backgrounds:

• B Pharmacy students
• Psychiatric Nurses (B.Sc Nursing / GNM with mental health exposure)
• Registered Nurses (GNM / B.Sc Nursing)
• Paramedical professionals with home care or device experience
• Psychologists or therapy assistants with fieldwork exposure
• Lab technicians experienced in patient-facing roles

Other Requirements:

• Valid drivers license + willingness to travel daily within city limits
• Comfortable using mobile/tablet apps for reporting
• Fluent in Hindi and basic English
• Warm, empathetic demeanour and strong interpersonal skills

Perks and benefits

• Hands-on experience with cutting-edge brain stimulation technology
• Structured onboarding + certification in EASE therapy protocols
• Competitive salary
• Growth path into Clinical Operations or Training roles
• Opportunity to make a real impact in patients mental health journeys