Patient Care Executive

CryptoMize; New Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

CryptoMize in New Delhi HQ is hiring a Patient Care Executive to join our rolling, immediate-hire team. Based at our New Delhi HQ, you will deploy to client healthcare environments as needed, coordinating care and keeping patients informed.

You will manage patient records with confidentiality, arrange appointments and referrals, and maintain high service quality. Fluency in Hindi and English and a patient-centric approach are essential for success in this permanent, full-time role.

Qualifications

• Proven ability to coordinate patient care across admission to discharge.
• Maintain confidential medical records in a healthcare setting.
• Strong communication in Hindi and English; empathetic and responsive.

Responsibilities

• Own the patient-staff communication loop between patients, medical staff, and families.
• Maintain confidential patient records and ensure healthcare-grade accuracy.
• Coordinate appointments, diagnostics and referrals, ensuring no missed steps.

Skills

Patient communication

Care coordination

Medical records

Escalation judgment

Quality service

Bedside assistance

Tools

HIS

Patient journey tracking

Job description

Patient Care Executive jobs in Delhi at CryptoMize are open on a rolling, always-hiring basis — our hospital and healthcare client engagements need dependable patient-coordination professionals continuously, and we staff ahead of the demand. This is a full-time, permanent position with immediate joining, based at our New Delhi HQ and deploying to client healthcare environments as engagements require. Below is the complete posting — the responsibilities, the requirements, the seniority ladder, and the selection process. Coordinators who keep patients informed, records current, and care moving should read to the end.

What you will actually do:

• Own the patient-staff communication loop at assigned client engagements — the accurate, documented link between patients, medical staff, and families
• Maintain patient medical records to healthcare-grade current and complete, with confidentiality absolute
• Run appointment, diagnostic, and referral coordination for assigned patients — scheduled, tracked, and followed through without drops

Skills that matter:

Professional patient communication in Hindi and English, Care-coordination ownership across the admission-to-discharge journey, Medical-records mastery, Escalation judgment, Service-quality management against measured standards, Bedside assistance proficiency within scope.

Tools you will use:

Hospital Information System, Patient-journey tracking and scheduling workflows, Service-quality feedback and escalation instruments.

Location: New Delhi (HQ), E4, Vasant Vihar. Type: full-time permanent. Availability: immediate, rolling intake. Compensation: discussed at screening.